Tow Truck Attendant

Organisation/Entity: Transport For NSW

Job category: Trades & Services

Job location:
Redfern, NSW, AU, 2016

Job reference number: 102170

Employment type: Permanent Full-Time

Salary range: $1378.0-$1378.0

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

You'll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:

Assist the Truck Driver (Tow Truck) to respond to unplanned incidents at designated locations with the aim of returning the road to normal operating conditions with the utmost urgency.

The Tow Truck Attendant is also responsible for:

• Providing immediate response on our major roads to unplanned incidents and motorists while working in unison with the Tow Truck Driver and emergency services in swiftly returning our roads to normal operating conditions.

• Conducting traffic control, assist in lane changes, and remove debris while ensuring work is completed with a strong focus on safety and operational integrity is upheld.

• Performing safety checks and a broad range of manual tasks such as refuelling vehicles, using power tools and (heavy) tow recovery.

• Solving routine problems that arise, referring to standard guidelines and manuals, and collaborate with supervisors and managers to resolve complex problems to ensure risks are minimised and work goals are achieved.

There are 5 x ongoing full-time positions available in Sydney. Please note that these roles will be relocated to Luddenham in the near future.

A Talent Pool will be created for current and future ongoing and fixed term positions. If you are deemed suitable at interview and a vacancy arises, you may be contacted and asked to complete pre-employment checks.

For more information on this position and business unit, view the role description and information pack.

About you

You are safety conscious, self-motivated with strong work ethic and integrity, and enjoy working in a fast-paced environment where you can showcase your initiative while working autonomously.

You enjoy working in a rostered shift environment and want to be part of an organisation focused on making positive changes in the community and the everyday lives of our customers.

You currently possess a current unrestricted NSW motor vehicle driver's licence and hold Traffic Controller Cards for 'Implement Traffic Control Plan' and 'Prepare Work Zone'.

You hold a current First Aid Certificate and are willing to undertake any legislated or internal licensing, training or ticketing requirements as directed.

You must be available and willing to work 24 hour working roster including shift work, late nights, early mornings, weekends and public holidays. Extended hours may also be necessary at short notice.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us. Apply now

Applications close: 11:59 pm Sunday 12th October 2025.

For more information about this role, please contact John Roberts at JOHN..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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