People & Culture Co-ordinator - Learning NSW

About Avant
Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.

Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs.

As a member-owned organisation, our mission is to protect, support and empower our members across every stage of their professional journey.

Position Purpose
The Learning & Development Coordinator supports the Learning and development team and our Avant people by coordinating, delivering, and evaluating learning programs that build the capability of staff across the organisation.

The role ensures that learning is easy to find and access, is well organised and suited to their needs and all mandatory compliance training requirements are delivered reliably and able to be reported on. Additionally learning will be aligned with strategic initiatives, leadership competency frameworks, and organisational values.

Employment Type:
12 month contract

Key Responsibilities
Program Coordination & Delivery

• Schedule, coordinate and administer in-person, online or hybrid learning events (e.g. inductions, compliance training, leadership and capability programs).
• Manage administration and operational aspects for training: booking meeting rooms, arranging facilitators, preparing materials, managing enrolments and follow-up.
• Maintain learning calendars and ensure communication to staff about upcoming opportunities.

Learning Systems & Administration

• Maintain and support Learning Management System (LMS) functions: upload new content, track completions, generate reports.
• Ensure mandatory training and induction programs are delivered to required compliance standards.
• Monitor enrolment, attendance, feedback and pre/post training requirements.

Needs Analysis & Content Support

• Assist with training needs analysis to identify capability gaps in line with Avant leadership competencies or organisation priorities.
• Collaborate with subject matter experts to develop or source learning content that is relevant, engaging and inclusive.
• Help evaluate effectiveness of training by collecting feedback and recommending improvements.

Stakeholder & Vendor Management

• Serve as a point of contact for employees seeking learning/development support or information.
• Liaise with external training providers and vendors for delivery of courses or services.
• Work with internal business units / People & Culture to align learning offerings with changing organisational goals and policies.

Communication & Reporting

• Communicate L&D program offerings, changes, and updates across the organisation.
• Generate reports on learning metrics (participation, satisfaction, outcomes) for leadership / senior management.
• Support development of newsletters or updates to promote learning culture.

Continuous Improvement & Compliance

• Monitor regulatory, legislative and policy requirements related to learning, safety, capability and compliance.
• Identify opportunities to improve processes, systems or workflows for learning delivery.

To be successful you will have:

• Tertiary qualification (or equivalent) in Education, Human Resources, Adult Learning, Business or related discipline.
• Prior experience (at least 1-2 years) in a learning, training or HR support/coordination role.
• Strong communication skills, both written and oral.
• High proficiency with digital tools: Microsoft Office suite, LMS or similar learning technologies.
• Strong organisational skills, attention to detail, and ability to manage multiple conflicting priorities.

Capabilities & Behaviours

• Integrity and ethical behaviour; maintaining confidentiality.
• Client service focus, with ability to build effective stakeholder relationships.
• Initiative and problem solving; proactive in identifying gaps or improvements.
• Adaptability, especially with changes in priorities or policy.
• Commitment to continuous learning - for self and others.

Ready to join our team?
If you're passionate about delivering exceptional service and want to be part of meaningful work supporting Australia's healthcare professionals, we'd love to hear from you.

Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

Ready to join us?
If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us