Player Services Assistant

At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.  

We're a team of imaginative and passionate people who believe in the power of sport to make a difference.   
 

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Player Services Assistant to join our Player Services team to deliver the Australian Open 2026. This is a full-time fixed-term contract from October 2025 to February 2026. 

As this seasonal role, we require full availability and flexibility across the summer months, December – February. If you're ready to help us serve up real impact, we'd love to hear from you. 

We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds. 

 
About the role 

In this role you will: 

• Provide comprehensive support for player services, including the administration of visas, accreditation, accommodation, and other player needs as required in the lead-up to the tournament 
• Ensure a high-level of professional service by promptly directing player inquiries to the relevant tournament areas during the event 
• Monitor communication channels for players and deliver timely updates 
• Assist in the planning, design, and setup of player areas at the AO  
• Support with player gifting and entertainment  
• Support in the supervision of the Player Services Team 
• Assist with the promotion and supervision of Player Activations and Championship Celebrations 
• Offer administrative support in developing training sessions and operational manuals for player services 
• Collaborate with Tennis Australia departments and external suppliers 

 
About you 

To be successful in this role you will have: 

• Excellent administrative and organisational skills with a high attention to detail 
• Ability to effectively time-manage and prioritise conflicting tasks to meet deadlines 
• Demonstrated ability to exercise sound judgement in situations requiring complex decision-making 
• Highly developed computer skills with experiences in databases and Microsoft suite 
• Proven experience in events, event management, sports administration or similar 
• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia 

 What's to love?  

• Career development with a range of formal education and on the job training opportunities 
• Tickets to the Australian Open  
• Monthly health & wellbeing activities with access to CorePlus Pilates  
• Onsite gym, tennis facilities & free onsite car parking  
• A range of discounts from our sponsorship partners 
   

To Apply 
 

If you think you're up to the challenge, we'd love to hear from you Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check. 
 

If you need assistance or adjustments to fully participate in the application process, please contact  
 

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety. 

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen. 

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.