Line 1 Risk Manager

Company Description

Empower Australia's Payments Future with Cuscal

At Cuscal, your skills drive change and make a real impact. Whether you're supporting our clients' customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry's future.

Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive.

Forward with Cuscal.

Job Description

As part of an exciting uplift to our corporate systems, we are embarking on an implementation of Workday across our People, Payroll, and Finance operations (Project Miami). As such, we are looking for a Line 1 Risk Manager on a Part-Time basis (either 2 days per week, or 4 short days) to join the team on a 12-month maximum term contract

The Line 1 Risk Manager – Miami role is responsible for leading and maintaining effective risk management practices for the implementation of Workday. Within the scope of the project are People & Culture and Finance, which will both see a wholesale revision of their existing data and processes. This role facilitates and executes risk management at the first line of defence, ensuring that the project team and business operational teams understand, own, and manage their risks in accordance with the Cuscal's risk policies, frameworks, and appetite. The focus is both on risk management during the implementation of Workday and on ensuring that the appropriate risk management processes and documentation is handed over to support BAU operations at the end of the project.

The Line 1 Risk Manager - Miami partners closely with Project Manager and leads, with the Business Sponsors and SMEs, and with Line 2 risk to proactively identify, assess, control, and monitor risk exposures. The role is also responsible for ensuring that internal controls are robust, effective, and in alignment with project and business objectives, while satisfying all compliance and regulatory obligations. As the first project operating under CPS230 Project Miami will be covering new ground for Cuscal, so the Line 1 Risk Manager – Miami will have to work particularly close with Line 2 risk to ensure not just alignment with the new CPS230 processes but also ensure that those processes are fit for purpose.

This role encompasses key risk management responsibilities within Project Miami including Risk in Change assessments, control design and implementation, and Risk and Control Self-Assessments (RCSAs). The role also serves as the initial point of contact for risk and compliance matters, ensuring proactive engagement and alignment with governance expectations.

You'll also make an impact by:

• Ensuring that Project Miami has best practice management of execution and delivered risks
• Ensuring that Project Miami hands delivered risks to BAU with appropriate controls and management processes
• Act as the central point within Project Miami for risk management.
• Proactively identify execution and delivered risks across the full scope of Project Maimi.
• Develop, implement, and monitor risk controls and mitigation strategies aligned with corporate policies and regulatory requirements. Ensure controls are embedded in project delivery.
• Support adherence to relevant internal policies, external regulations, and corporate governance frameworks.
• Ensure that the operations of Project Miami adhere to regulatory requirements and internal policies.
• Collaborate with compliance and audit teams as required.
• Prepare regular risk reports and updates for the project Steering Committee, Executive and Business Sponsors, and project leadership team.
• Proactively identify and assess issues and emerging risks to ensure objectives are met. This includes monitoring key risk indicators, engaging with stakeholders to escalate concerns early, and supporting implementation of effective mitigation strategies in a timely manner.
• Ensure the escalation of critical risks and emerging issues in a timely manner, to the Project Manager and Business Sponsors and line two risk.
• Support the project team with Risk related activities, including responding to audits, registering issues and incidents, assisting with activities to deploy Workday into production (i.e. Business Continuity planning)
• Support investigation and resolution of risk incidents or breaches, recommending corrective actions to prevent recurrence.
• Utilise risk frameworks, tools, and processes leveraging lessons learned and industry best practices.

Qualifications

What you'll bring

You've got excellent communication skills, with the ability to solve complex problems; you've got strong influence and negotiation skills and a passion for risk management. You thrive in a fast-paced environment and are driven to contribute to a dynamic team.

To succeed in this role, you'll have:

• Proven experience (minimum 2 years) in operational risk management, preferably within a corporate services or support function environment.
• Strong understanding of risk management frameworks.
• Knowledge of relevant regulatory and compliance requirements.
• Experience with risk assessment methodologies and control effectiveness evaluation.
• Exceptional communication and presentation skills
• Excellent influencing and stakeholder engagement
• Strong analytical and problem-solving skills
• Proven capacity to work autonomously and deliver to deadlines

Although not required the following experience would be highly desirable:

• Experience with Workday implementations

Additional Information

Why Cuscal?

At Cuscal, you'll find a strong, successful company that's reimagining the future. And our team is right there at the heart of it all.

Here, you'll deliver or support interesting, ground-breaking work that has real impact - on Australia's financial services sector and the millions of customers it serves.

You'll innovate alongside skilled, smart, connected teams.

And you'll build an impressive, fulfilling career that continues to grow.

You'll also enjoy a range of benefits, including:

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.
• Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via 'Cuscal Advantage.'
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.

Join us and reimagine the future

Ready to make an impact? Click APPLY to join Cuscal's Workday Implementation Project team today.

If you're excited about this opportunity, we'd love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don't wait - apply now.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.