Burial & Memorialisation Technician

Memorial Gardens & Cemeteries -
Burial & Memorialisation Technician

At Wollongong City Council, we continuously strive to create an
Extraordinary Wollongong
. We focus on the delivery of exceptional services, infrastructure and facilities for our community.

Wollongong is a great place to work, live and play
Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The opportunity

Wollongong City Council is looking for a passionate and energetic Technician to join our Memorial Gardens and Cemeteries team, supporting sites across the Wollongong Local Government Area.

In this hands-on role, you'll be part of a close-knit and supportive team that takes pride in delivering respectful, high-quality services to our community.

Your work will include:

• Maintaining beautiful and peaceful grounds through horticultural care and general upkeep
• Supporting burial and memorial operations with professionalism and compassion
• Providing empathetic customer service to grieving families and visitors
• Coordinating with office staff to ensure timely, respectful service delivery and customer requests
• Operating plant and machinery (e.g. excavators and trucks) once training is completed
• Assisting with funeral and memorialisation processes as needed

This is a physically active role requiring fitness and the ability of undertaking duties as described in the job description, working outdoors in all weather conditions
. To support work-life balance, you will work
70 hours over a 9-day fortnight
, overtime and weekend work may be offered based on operational requirements.

How you'll make a difference

As a Technician in our Memorial Gardens and Cemeteries team, you'll be responsible for delivering high-quality grounds and general maintenance across our sites. This includes operating a variety of plant and equipment, such as ride-on mowers and small machinery, while performing manual outdoor tasks in all weather conditions. You'll be expected to work both independently and collaboratively, managing your time effectively to meet daily operational needs.

A key part of this role involves providing compassionate and respectful service to bereaved families and visitors. You will assist in burial and memorialisation processes, requiring a high level of sensitivity and professionalism. It is essential that this role communicates clearly and empathetically supporting our community during difficult times.

About you

You are someone who takes pride in your adaptability and thrives in changing conditions. Safety is a top priority for you-you lead by example and consistently meet your responsibilities under Work Health and Safety (WHS) standards.

With strong communication skills and a calm, respectful approach, you can provide exceptional customer service in sensitive and emotionally challenging environments, and you are at ease working in cemetery settings.

You work well in a team, respond positively to direction, and show initiative in getting tasks done. Physically fit and comfortable working outdoors, you can perform manual labour and operating equipment safely. Above all, you're committed to maintaining the dignity and presentation of our Cemeteries and Memorial Gardens facilities.

Find out more about our Memorial Gardens and Cemeteries here -
Wollongong Memorial Gardens

This is a Permanent Full-Time position. Salary ranges from $70,532.34 to $77, Salary package will be assessed based on skills, experience, and qualifications)

Why you'll love working at Wollongong City Council

• True work-life balance
  We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions
  Enjoy a 35-hour work week or a 9-day fortnight with a regular rostered day off (RDO).
• Career growth and recognition

We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.

• Generous leave provisions
  Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing
  We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships.
• A vibrant social culture
  Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

Applications close 11:59pm Monday , 20 October 2025

Internally this position is known as Technician- Memorial Gardens & Cemeteries

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.

Desired Skills and Experience
Horticulture, Gardener, Landscaper, Plant Operator, Handyman, Customer Service