Loan Processor
1 week ago
We're actively seeking two energetic Client Service Managers to join a Top 15 ranked Australian Broker businesses and Franchise Office of the Year 2025
Based in Narellan, we have a brokerage backed by over 20 years of industry experience. Specialising in residential lending, we also offer an array of financial solutions and are dedicated to tailoring solutions for each customer. As part of our team, you'll have the opportunity to work alongside Australia's Top 20 Brokers for five consecutive years, and gain invaluable insights from a top 1% business.
Applicants of all experience and skill levels in the finance sector are welcome to apply. As a highly structured business, we place a strong emphasis on culture and long term career success. If you're the right fit for our team, we're more than happy to provide training for the technical skills you'll need.
In this role, you'll play a pivotal part in supporting our Mortgage Broker Team, handling tasks ranging from phone sales, loan lodgement to follow-up and settlement. We're looking for someone with exceptional customer service skills, process driven and a keen interest in problem solving. If you're ready to be part of a high energy team and make a difference in the mortgage broking industry, we want to hear from you
Key Responsibilities
- Preparation & Lodgement of Loan Applications with Lenders
- Follow up of Loan Applications from Lodgement through to Settlement
- Attend and present at meetings with management and colleagues to provide status updates and process improvement
- Ownership of the individual and team targets
- Being a customer experience advocate - we go out of our way to help
- Team support and a willingness to teach and learn with each other
- Spearhead client, broker, solicitors and lender party relationship management
- Diligently maintaining business systems and reporting
Skills & Personal Attributes
- Demonstrate a high level of professionalism and "find a way" attitude
- Adaptability to new challenges, open mindset
- Highly refined verbal and written communication skills enabling the candidate to deal effectively with the business partners, broker team and clients
- Skilled at managing workloads efficiently in high-pressure, high-volume situations.
- High attention process and analytical
- Strong command of digital technologies and software systems
Experience & Knowledge
- 2yrs experience working as a loan processor or currently in a finance related field is desirable
- Worked in a Kanban environment and/or understand basic Kanban Principles
- Proficient in CRM systems, MS Suite, Google Workspace, Canva
- Design, document and maintain internal processes
Qualifications
● Completed Tertiary education is desirable
● Certificate IV in Mortgage Broking is desirable but not essential
What we offer
- A close-knit team environment with a youthful and energetic culture
- Opportunity for growth and development into a high volume broker
- Attendance to industry events
- Team building and bonding activities
- Competitive compensation and benefits
- Round-the-clock support and ongoing training
- Free onsite parking for your convenience
If you are looking for a stable and rewarding career in finance, this is an incredible opportunity to join Loan Market Narellan and grow within a top-performing brokerage.
Apply today to become part of the success story
