Head Technician

Are you ready to take the reins and lead the technical direction of a growing UPS systems business?  We're looking for a driven and hands-on Head Technician to step into a leadership role where your expertise will shape the future of our operations.

Based at our Seven Hills office in NSW, this role goes far beyond tools-on-the-ground.  You will be the go-to expert, balancing technical design, project leadership, mentoring and innovation.  If you thrive on responsibility, problem solving and delivering exceptional results, this is your next career-defining move.

What you'll be doing:

• Leading the full spectrum of UPS work – from design and installation through to commissioning and maintenance.
• Owning complex UPS projects, stepping in on-site for critical work or specialist training when required.
• Coordinating contractors for emergency breakdowns and ensuring the highest quality outcomes.
• Training and supporting our in-house production teams to build and deliver exceptional UPS Systems.
• Running technical product knowledge sessions for sales and supporting cross-functional learning.
• Creating and maintaining technical documentation, procedures and best-practice standards.
• Working alongside the GM to set the technical direction and future growth strategy for the business.

What Makes you right for us:

• A natural leader – motivated, organised and ready to take ownership.
• Skilled t juggling multiple priorities without compromising on quality.
• Strong problem-solving mindset with the confidence to work independently.
• A clear, approachable communicator, able to bridge the gap between technical and non-technical teams.
• Passionate about delivery excellence to both customers and the business.

What you Bring:

• Trade qualifications (Electrical Licence or equivalent).
• Proven experience in UPS system design, installation and maintenance (essential)
• Experience mentoring or training others, you enjoy seeing your team grow.
• Strong knowledge of batteries, inverters, and electrical safety standards.
• Flexibility to travel occasionally for important projects.

This is not just another technical role, it's an opportunity to step up, take ownership and leave your mark on a business where your technical expertise truly matters.

If you're ready to lead, innovate and shape the future of UPS systems with us, we'd love to hear from you.