Research Practice Lead

5 days ago

Barangaroo, New South Wales, Australia Westpac Group Full time $120,000 - $180,000 per year

Create your best future and join Westpac as a Research Practice Lead

What's the role?

You'll lead the charge in shaping a unified research and data-driven design practice, where customer insights meet bold design thinking. This full-time role is based in Sydney with a hybrid work model. You'll build frameworks, guide teams, and ensure every design decision is backed by evidence, ethics, and impact. If you're passionate about turning data into meaningful experiences and fostering a culture of curiosity and excellence, this is your opportunity to make a real difference.

What do I need?

We're looking for someone who's strategic, collaborative, and deeply curious. You'll thrive here if you bring:

  • Experience leading research or data-informed design in complex environments
  • Strong skills in interpreting qualitative and quantitative insights
  • Confidence navigating ethical, privacy, and governance standards
  • A passion for mentoring and uplifting capability across teams
    A mindset focused on continuous improvement and measurable impact

Why join us?

We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
    Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

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