Account Manager, Coles

What's the role?

Medium Rare Content Agency is on the lookout for a dynamic and experienced Account Manager to join our team in supporting our esteemed client, Coles. This client-facing role is crucial for building deep and trusted relationships with key stakeholders. You will be responsible for the comprehensive management of business-as-usual (BAU) content streams, adeptly handling multiple projects with a calm and solutions-focused approach. Additionally, you will provide support to the Account Director and work closely with both the commercial and content teams to ensure the seamless delivery of all activities. This position demands a team player who thrives in collaborative settings but also possesses the confidence and initiative to work independently when necessary.

As an Account Manager within the Partnerships team, you will be central to managing the day-to-day operations of the Coles account. Your responsibilities will include leading BAU content workflows, nurturing strong client relationships, and collaborating with the Account Director and wider team to deliver high-quality, efficient, and timely outputs. A proven track record in client service and project management is essential, along with a passion for content and the ability to manage multiple tasks effectively. Experience in content marketing will be highly regarded.

Responsibilities

• Build and maintain deep, collaborative relationships with multiple client stakeholders

• Manage the end-to-end production of BAU content, from brief to delivery and post-campaign reporting

• Coordinate ad hoc projects alongside the Account Director and content teams, ensuring timelines, budgets, and stakeholder needs are met

• Support the Account Director in the development of proposals, content plans, production schedules and reporting

• Maintain up-to-date production schedules and distribution timelines, keeping all internal and external stakeholders informed

• Provide responsive and thoughtful support to the client as needed

Who are you?

• You are an enthusiastic, proactive and self-motivated professional who thrives in a team environment

• You have at least 3 years' experience in a client-facing role, ideally in a content or creative agency

• You demonstrate strong experience in managing multiple stakeholders and projects simultaneously

• You're confident managing complex workflows with precision, attention to detail, and calm under pressure

• You understand how to communicate effectively, present ideas clearly, and adapt as needed

• You're highly organised, never miss a deadline, and excel at juggling competing priorities

• You have a sound knowledge of digital and print content, particularly across owned and earned channels

• You have a collaborative mindset and are as comfortable working independently as you are within a team

News Benefits

News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater good of Australia. Our benefits include:

• Exclusively ours - Access to publications and products from across the News Corp family

• Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)

• Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.

• Helping you grow - Development opportunities (including diversity and inclusion - focused education series) and recognition

• Financial wellbeing - Support on making the most of your money

• Perks & discounts - Exclusive offers across a range of products and services

• Giving back - Make a difference to our communities.

• Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents' rooms

Who are we?

Medium Rare Content Agency is an independent, award-winning Australian content marketing agency working with some of Australia's most prestigious brands, including Coles, Bunnings, Qantas and Commonwealth Bank. We develop cross-channel content strategies focusing on robust, long-term creative solutions that deliver measurable ROI to our clients.

Our team is dynamic and high-performing, and we encourage behaviours that strengthen and celebrate our unique culture.

Our purpose as a business is "To make a real difference in people's lives through quality content that inspires action - for the everyday and lifelong decisions of our clients' consumers."

What's next?

Apply now or for more information on careers at News Corp Australia visit

Our Commitment to Diversity, Equity and Inclusion We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know.

If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit under the DEI section.