HV Service Advisor

2 weeks ago

Port Augusta, South Australia North East Group Full time

Love working with people and keeping things running smoothly?  Here's your chance to join a leading heavy vehicle team representing Isuzu Trucks, Iveco Trucks, and Kobelco Machinery at our Port Augustadealership.

About the Role

As a Service Advisor, you'll be the key link between our customers and the workshop. You'll coordinate service bookings, prepare quotes and invoices, keep customers updated on progress, and make sure every vehicle or machine leaves in top condition.

Key Responsibilities

  • Manage customer bookings and service schedules
  • Check vehicles in and out and provide progress updates
  • Prepare quotes, invoices, and repair orders
  • Support the service team with coordination and communication
  • Handle phone and email enquiries promptly and professionally
  • General administration duties

What You'll Bring:

  • Strong customer service experience – ideally in a fast-paced environment
  • Great communication and relationship-building skills
  • Solid computer skills and confidence learning new systems
  • Excellent attention to detail and time management
  • A positive, team-focused attitude
  • A valid driver's licence and full working rights in Australia

About Us:

Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 630 people in SA, VIC, QLD, NSW and NT.

We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Northeast Paint and Panel, Light and Heavy vehicle dealerships, Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.

We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.

Ready to make the move?

Accelerate your career and apply now.

Need more info before you apply?

Feel free to call or text Leigh Rolton on or email  – happy to chat

*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical and random drug and alcohol testing throughout employment.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

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