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Waitstaff
2 weeks ago
Crinitis Parramatta are looking for energetic and experienced Wait Staff/order taker. Professionals in the area of customer service, with skills in order taking and strong service, to representing the face of the restaurant, ensuring customer satisfaction and great Hospitality, delivery.
At Crinitis we have a great Front of House team and work environment, with huge potential for growth in the hospitality realm. Crinitis serves our customers, fabulous food and beverage offerings. Join the Crinitis Family today and apply to learn more.
Our venue is located on Church Street, Parramatta.
BENEFITS:
- free staff meals
- development and growth
- promotional opportunity
- part of a great, dynamic team
- training opportunities
Key Responsibilities & Accountabilities:
- Ensure adherence to company policy and procedures in regards to the reliability, punctuality, efficiency and smooth functioning of the restaurant.
- Create smooth, efficient, happy and informative experience for customers
- Prepare tables for customers, greet all customers coming to restaurants and present menu to customers and administer orders for all.
- Understand and expand knowledge on available items on menu and side dishes and ensure optimal level of services to customers.
- Assist customers to select appropriate side dishes and drinks and communicate any special requirement of staff to kitchen.
- Ensure appropriate record of customer orders to ensure no billing discrepancies.
- Provide assistance and administer all cleaning as per cleaning schedule.
- Develop and maintain friendly relationship with regular patrons of restaurant.
- Manage and ensure appropriate resolution of all customer queries.
- Coordinate with kitchen staff and customers and ensure timely delivery of all services.
Capabilities:
- Great customer service and communication skills
- Strong work ethic
- Positive attitude, enthusiastic personality and winning smile
- Immaculate personal grooming and presentation
- Demonstration of organisation behaviour and values
Knowledge, Qualifications, Languages, Skills & Attributes:
- Relevant Qualification or extensive experience
- Hands-on experience in a similar restaurant or hospitality environment
- RSA certified
- Excellent knowledge of food and beverages
- Is approachable and tolerant
- Professional presentation and communication skills with the ability to build relationships at all level of the organisation
Job Types: Part-time, Casual
Pay: $23.00 – $28.00 per hour
Benefits:
- Employee discount
- Employee mentoring program
Ability to commute/relocate:
- Parramatta, NSW: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
