Surveillance Officer

Mandatory Requirements:

• Knowledge areas of civil and pavements including TfNSW specifications
• Level of experience and previous surveillance officer roles
• Effectiveness of communication; and
• Collaborative method and approach to surveillance activities

The primary purpose of the Surveillance Officer position is to manage routine and specialist surveillance activities and assist in complex surveillance activities on nominated contract works for the administration of road, bridge and/or maritime maintenance and construction works to ensure delivery in accordance with client time, quality and scope requirements.

Key Accountabilities:

• Provide a specialist, non-routine surveillance capability in support of Agency works to verify that work has been performed in accordance with applicable standards, specifications and processes.
• Monitor, support and influence development partner progress against agreed milestones and deliverables to support the Agency's program of work.
• Coach and mentor less experienced Surveillance Officer, engineering and project staff to reinforce best-practice surveillance and project practices within their sphere of influence.
• Act as a source of technical advice for trades, engineering and project staff within their area of specialisation to build capability and improve project and/ or maintenance outcomes.
• Exercise Agency Delegations on site with significant autonomy and limited reach back to represent the needs of the Agency to delivery partners and provide in situ Agency support to delivery partners.
• Anticipate technical issues and escalate these issues to project and contract engineers and/ or managers as required, to support best practice project/ contract management and works delivery.
• Demonstrate the five ways of leading behaviours to deliver organisational outcomes for our customers, our people and communities for the greater good.

Key knowledge and experience:

• Extensive experience with the technologies, practices and processes of civil construction and maintenance works.
• Demonstrated advanced knowledge of, and experience in applying the standards, policies and codes of practice applicable to the conduct of civil construction and maintenance works.
• Demonstrated ability to source, analyse, interpret and contribute to project, construction and contract documentation.
• Demonstrated experience in record keeping and document management in a construction or maintenance environment.
• Well-developed interpersonal, conflict resolution and negotiation skills and a proven ability to foster positive, collaborative and constructive relationships in a construction and/or maintenance environment.
• Proven planning and organisational skills with a demonstrated capacity to work under and manage competing priorities and meet deadlines.

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