Customer Care Coordinator- Coolum

1 week ago

Coolum Beach, Queensland, Australia WS Audiology APAC Full time $60,000 - $80,000 per year

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.

Location: Coolum Clinic
Hours: 2 days a week, 830am to 430pm

The role

  • Engaging with customers through phone, email, and in-person interactions, answering inquiries and providing tailored product information.
  • Scheduling appointments for hearing assessments and consultations with our expert audiologists.
  • Guiding customers through our innovative range of hearing devices and accessories.
  • Resolving concerns efficiently to ensure every interaction leaves a positive and lasting impression.
  • Contributing to local marketing efforts to promote our clinic and its services.
  • Performing minor hearing aid repairs (training provided).

What we are looking for

  • 2 years of experience in delivering customer service in retail or allied health environments.
  • Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.).
  • Attention to detail with a solid administrative background and a collaborative spirit.
  • A positive, team-oriented attitude with the ability to work independently when needed.

Benefits of Bloom Hearing Specialists

  • A competitive remuneration package
  • Ongoing training and continuing professional development to support your career growth and opportunities.
  • Clinic incentives available throughout the year
  • Paid Parental Leave
  • Hearing Aid Benefits available to Employees, Family and Friends
  • Access to Employee Assistance Program (EAP) at no cost
  • You will be joining a business with an industry high NPS score, our customer centric care is at the forefront of everything we do.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.

  • Front of House manager, Coolum Beach

    1 week ago

    Coolum Beach, Queensland, Australia Hanami Full time $16,800 - $17,400 per year

    Asian Fusion Restaurant in Coolum Beach – Front of House TeamWe're looking for enthusiastic and motivated Front of House team members to join our vibrant restaurant in Coolum BeachWe are especially interested in experienced staff or aspiring managers who:Are eager to take orders and deliver great service to our customersHave experience with cocktails and...

  • Casual Educators- Coolum

    1 week ago

    Coolum Beach, Queensland, Australia MMZ Services Full time $40,000 - $80,000 per year

    Save Our Service is one of the fastest-growing Childcare agencies With over 90 different locations to choose from, we have casual shifts available DAILYSave our Service is a privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment.Our staff are dedicated professionals...

  • Housekeeper/Room Attendant

    1 week ago

    Coolum Beach, Queensland, Australia The Point Coolum Beach Full time $40,000 - $65,000 per year

    ARE YOU AN EXPERIENCED HOUSEKEEPER?Working alongside an energetic team of fun-loving and committed colleagues, this role is central to the smooth running of our business, and on the frontline of ensuring our rooms are presented to the highest standards.We enable our guests to immerse themselves in the easy-going, uncomplicated Coolum way of life. Our team is...

  • Cleaner + Houseman

    1 week ago

    Coolum Beach, Queensland, Australia The Point Coolum Beach Full time $3,231 - $4,800 per year

    TEAM PLAYER WANTED TO JOIN A GREAT TEAMTHE ROLE:This dual role is key to the smooth operation of our business. Working as part of a team of fun-loving and committed colleagues, this role is on the frontline of ensuring our accomodation product is presented to the highest standards for guests. Most of the role iinvolves being part of the housekeeping team and...

  • Logistics and Transport Coordinator

    1 week ago

    Coolum Beach, Queensland, Australia ZONE RV Full time $60,000 - $80,000 per year

    At Zone, we're driven by innovation, precision engineering, and a passion for adventure. Founded almost a decade ago by our Founder and CTO, we bring cutting-edge design and manufacturing to the RV world.Our mission is simple: create the highest-quality, most reliable off-grid caravans on the market. From advanced carbon-fiber builds to large-format...

  • Finishing Specialist

    1 week ago

    Coolum Beach, Queensland, Australia ZONE RV Full time $104,000 - $130,878 per year

    Bring Adventure to Life with Every FinishAt Zone, innovation meets adventure. For nearly a decade we've been redefining what's possible in Aerospace, Drone and RV design, from carbon fibre builds to large-format 3D printing. Our mission is simple: craft the toughest, smartest and most reliable off-grid caravans so our customers can explore further, safer and...

  • Retail Merchandiser

    1 week ago

    Coolum Beach, Queensland, Australia CROSSMARK Australia Full time $164 per year

    Retail Merchandiser – Coolum - QLD (Car and License Required)Live in Coolum, Marcoola, Noosaville or surrounds? Want a job that fits in with school runs, appointments, and everyday life?Employment Type – CasualCrossmark,a Great Place to Work certified organisation is offering ongoing casual work in your local area, 8 -16 hours per week, Monday to Friday....

  • Retail Planogram Merchandiser

    1 week ago

    Coolum Beach, Queensland, Australia CROSSMARK Australia Full time $50,000 - $100,000 per year

    Retail Planogram Merchandiser – Coolum - QLD (Car and License Required)Live in Marcoola, Coolum or surrounds? Want a job that fits in with school runs, appointments, and everyday life?Employment Type – CasualCrossmark,a Great Place to Work certified organisation is offering ongoing casual work in your local area, hours per week, Monday to Friday. No...

  • Veterinarian

    1 week ago

    Coolum Beach, Queensland, Australia Vets Central Full time $90,000 - $120,000 per year

    Beachside Veterinary Surgery is nestled in the heart of Coolum on the stunning Sunshine Coast, just an hour's drive from Brisbane. With easy access to the beautiful beachside, it's the perfect location to unwind and recharge after a busy day.We are a young and vibrant clinic, supported by a close-knit team that takes great pride in the care and services we...

  • E-Commerce & Warehouse Operations

    1 week ago

    Coolum Beach, Queensland, Australia Little Wildling Co Full time $25 - $35 per year

    E-Commerce & Operations Coordinator – Little Wildling CoLocation: Sunshine Coast, QLD (Coolum Beach industrial area)Hours: Part-time (approx. 15–20 hours per week, flexible across 3 days)Start Date: ASAPAbout UsLittle Wildling Co is an organic herbal tea company with a bold, botanical edge. We're stocked in boutiques, cafés, hotels, and online - and...