RTO Compliance

Full Time - Surrey Hills

ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.

ONCALL takes pride in employing people who share our commitment and passion for putting the client the centre of every decision we make and delivering quality services at all times.

Are you passionate about quality, compliance, and creating exceptional learning experiences? Do you thrive in a role where precision, problem-solving, and collaboration make a real impact?

We're seeking an RTO Compliance & Training Officer to join our team and help shape the future of vocational education and training. This is your opportunity to combine compliance expertise with innovative training support in a dynamic, purpose-driven organisation.

Why Join Us?

• Be part of a team committed to quality and innovation in training.
• Enjoy a role that blends compliance, technology, and education.
• Access professional development and growth opportunities.
• Work in a supportive environment that values excellence and collaboration.
• Enjoy Birthday Leave and Monthly celebrations to acknowledge the work ONCALL does.

About the Role

As our RTO Compliance & Training Officer, you'll play a key role in ensuring our Registered Training Organisation meets regulatory standards while delivering high-quality learning experiences.

Your responsibilities will include:

• Compliance & Audit Readiness: Monitor adherence to Standards for RTOs (2015), maintain documentation, and support ASQA audits.
• Training Development: Collaborate with subject matter experts to update and improve training content aligned with legislation and sector standards.
• System Administration: Manage our Learning Management System (Moodle) and Student Management System (VETtrak) to ensure accuracy, security, and seamless learner experience.
• Student Services: Oversee enrolments, records, and certification processes with exceptional attention to detail.
• Continuous Improvement: Drive initiatives that enhance compliance, learner engagement, and operational efficiency.

This role is perfect for someone who loves structure, values accuracy, and enjoys working across compliance, technology, and education.

About You

You're highly organised, detail-oriented, and confident navigating compliance frameworks and digital systems. You will bring:

• Experience in RTO compliance, training development, or student administration.
• Proficiency in Moodle and VETtrak (or similar LMS/SMS platforms).
• Strong written communication and documentation skills.
• Ability to interpret legislation and apply it to training content.

Desirable:

• Qualifications in Learning & Development or Education Technology.
• Familiarity with NDIS, aged care, or community services sectors.

Sound Interesting? APPLY NOW as this opportunity won't last We will be reviewing resumes as they are received. We are so proud of the work we do - and you will be too.

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

Full Time

Surrey Hills VIC

Posted 13 Nov 25