Administration Employee

About IRT

Founded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.

We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.

IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.

About the Role

IRT Illawarra is seeking an Administration Employee to join our team on casual basis to be avaible to work Monday and Fridays, 8:00am – 5:00pm.

As our Administrator, you will work across our six aged care centres (IRT Tarrawanna, IRT Woonona, IRT Marco Polo Woonona, IRT Marco Polo Unanderra, IRT William Beach Gardens – Kanahooka, and IRT Five Islands – Port Kembla) to provide high-quality administrative support through an interactive, flexible, and proactive approach. You'll play a key role in fostering a vibrant and dynamic community by anticipating the needs of residents and supporting the local leadership team.

Key responsibilities include but not limited to:

Answering phone calls and responding to inquirie

• s
  Booking appointment- s
  Performing data entry and general administrative task- s
  Providing information to residents, families, visitors, contractors, and staff about IRT service- s

You will be a positive representative of IRT at all times, helping to create a welcoming and supportive environment.

To Be Successful You Will Have

Demonstrated experience in an administration/customer service rol

• e
  High level customer service experience and skill- s
  High level communication (written and verbal) and interpersonal skill- s
  Demonstrated willingness to work as part of a tea- m
  The ability to multitask, plan and prioritise work to meet deadline- s
  Proven attention to detail and accurac- y
  Demonstrated problem solving ability and coordination skill- s
  An ability to interpret and apply policies and procedure- s
  Demonstrate a proficiency using tablets, smart phone technology and computer systems including Microsoft Outlook, Word, Excel and organisational system- s
  Current driver's licenc- e

Benefits for You

Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packagin

• g
  Flexible working condition- s
  Birthday leave - relax and take a day off on us-
  Professional and career development opportunitie- s
  Multiple career pathway- s
  Discounted gym membership- s
  Free counselling via Employee Assistance Program (EAP) and staff wellness progra- m

If you feel this is the right role for you, we'd love to hear from you , fill in your details and submit. Once you apply, we'll be in touch to discuss your application. Or alternatively, please contact

All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment and a National Criminal History Check.