Chatbot Developer

2 weeks ago

Melbourne, Victoria, Australia Tata Consultancy Services Full time $90,000 - $120,000 per year

About TCS:

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS' journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Role : Chatbot Developer

Experience : Years

Location : Melbourne (preferably) and Sydney

Essential Criteria :

  • Collaborate with teams and other developers to design, develop, test, deploy, and maintain chatbot (virtual assistant)
  • Hands on knowledge of JavaScript
  • Use Artificial Intelligence, NLP technologies, and cognitive machine learning to develop chatbot applications
  • Integrate chatbot solutions with multiple platforms, and maintain/enhance chatbot platform to meet changing needs
  • Troubleshoot bots, debug, and deploy chatbots on various channels
  • Refactor or reengineer chatbot applications as per requirements
  • Enhance user effectiveness of chatbot with the help of advanced technologies
  • Involve in all the stages of chatbot development from architecting to implementing
  • Continuously monitor performance, report on the progress, and define strategies for enhancements
  • Manage data coming from chatbot conversations and analyze them
  • Identify, analyse, and interpret the pattern, trends, and conversational flow in complex data sets
  • Design and implement processes and strategies to enhance the end-user experience
  • Conduct Chabot demo/training and other activities

Thank you for your interest in applying for this position with TCS. All applicants who meet the requirements will be considered equally and fairly for employment. We will review your application and will get back to you if we are considering your interest in this opportunity

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