Casual Retail Assistant

1 day ago

Wagga Wagga NSW, Australia SOS Phone Repairs Wagga Wagga Full time $33,000 - $34,000 per year

About SOS Phone Repairs

At SOS Phone Repairs, our vision is to be the most trusted and innovative mobile device repair provider — delivering high-quality service and exceptional customer experiences. We are constantly evolving with the latest technology to help our customers stay connected.

Our Mission is to provide fast, affordable, and reliable mobile repair services, ensuring minimal downtime and maximum satisfaction. We're committed to making every repair seamless, backed by our dedication to excellence, transparency, and customer care.

Our Values are built on putting quality first, offering world-class service, and driving teamwork through integrity and innovation. We're proud of our forward-thinking culture and believe in the power of every team member to make a difference.

The Opportunity

We're looking for a motivated and reliable Casual Retail Assistant to join our team in Wagga Wagga.

This is a customer-facing, front-of-house role where you'll be the first point of contact for our customers. You'll assist with retail sales, service bookings, store presentation, and promoting our range of mobile accessories.

Key Responsibilities

  • Greet customers warmly and understand their needs
  • Assist with general product and repair service enquiries
  • Present and promote our products and accessories
  • Process transactions efficiently and accurately
  • Handle bookings and customer phone enquiries
  • Maintain stock levels, store displays, and general cleanliness

Working Hours

  • Casual position (weekdays preferred)
  • Typical hours: 10:00 am – 2:00 pm with potential for additional hours as needed

What You'll Bring

  • A friendly, professional, and customer-focused attitude
  • Punctual, reliable, and well-organised
  • Confident using computers and POS systems
  • Previous retail or customer service experience (preferred, not essential)
  • Full working rights in Australia
  • Interest in mobile technology and accessories
  • Sales-driven mindset with a focus on achieving KPIs and targets
  • Quick learner with strong problem-solving skills
  • Team player with a proactive and positive approach

Why Join SOS?

  • Supportive team environment with a relaxed vibe
  • Gain hands-on experience in the fast-paced tech and retail space
  • Enjoy consistent weekday shifts with flexibility

How to Apply

Click "Apply Now" and upload your resume Shortlisted candidates will be contacted, so please make sure to include your mobile number.

Please note: Successful applicants will be required to complete a Police Check and Pre-Employment Medical as part of the hiring process.

SOS Phone Repairs is an equal opportunity employer, committed to fostering an inclusive and diverse workplace where everyone is valued and respected.

Job Type: Casual

Pay: $33.19 – $34.00 per hour

Expected hours: 8 – 20 per week

Ability to commute/relocate:

  • Wagga Wagga NSW 2650: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Retail sales: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Location:

  • Wagga Wagga NSW 2650 (Preferred)

Work Location: In person

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