Restaurant Manager

1 week ago

Brisbane, Queensland, Australia Pappa Flock Full time $60,000 - $80,000 per year

Restaurant Manager – Pappa Flock Surfers Paradise

Location: SP024, Paradise Centre, 2 Cavill Avenue, Surfer's Paradise, QLD, 4217

Job Type: Full-Time

Salary: $65,000 - $75,000 per year + Superannuation

About Us

At Pappa Flock, we pride ourselves on delivering an exceptional dining experience with a unique blend of flavors and a vibrant atmosphere. Our commitment to quality, creativity, and customer satisfaction has made us a favorite among locals and visitors alike.

We are seeking a passionate and experienced Restaurant Manager to join our dynamic team and play a pivotal role in driving our success.

Job Description

As the Restaurant Manager at Pappa Flock, you will oversee all aspects of daily operations, ensuring outstanding service, team satisfaction, and financial performance. You will inspire a culture of excellence and lead by example in maintaining our reputation for quality and customer delight.

Key Responsibilities

Retail Operations:

  • Determine product mix, stock levels, and service standards.
  • Formulate and implement purchasing, pricing, and marketing policies.
  • Promote and advertise Pappa Flock's goods and services to increase footfall and brand visibility.
  • Maintain accurate records of stock levels, sales, and financial transactions.

Sales & Marketing:

  • Drive local area marketing initiatives in collaboration with the marketing team.
  • Lead and train the team in effective sales techniques and product knowledge.

Inventory Management:

  • Order stock, conduct regular stock takes, and maintain appropriate inventory levels.

Financial Management:

  • Prepare budgets, forecast sales, and manage controllable costs (labor and cost of goods).

Team Leadership & Development:

  • Recruit, train, and supervise staff to maintain high service standards.
  • Foster a positive and motivating workplace culture.

Compliance & Standards:

  • Ensure compliance with Workplace Health and Safety (WHS) and Food Safety regulations.
  • Maintain Pappa Flock's brand standards consistently.

What We Offer

  • Full-time position with flexible working hours (38 hours per week).
  • Competitive salary: $65,000 - $75,000 per year + Superannuation.
  • Opportunity to grow within the company.
  • A supportive work environment that values creativity and excellence.

About You

To succeed in this role, you'll need:

  • Proven experience in a fast-food or restaurant management role.
  • Strong leadership and team development skills.
  • Excellent financial and operational management abilities.
  • A passion for exceptional customer service.
  • Knowledge of WHS and Food Safety standards.
  • A proactive approach to problem-solving and decision-making.

Ready to Join Us?

If you're a motivated leader with a passion for food, people, and operational excellence, we'd love to hear from you

Apply Now to become a key part of Pappa Flock's exciting journey.

Screening Questions
  • Do you have previous experience as a manager or in a leadership role within the fast food, hospitality, or retail industry? If yes, please provide details of your responsibilities and achievements.
  • What is your experience with budgeting, sales forecasting, and managing controllable costs (e.g., labor and cost of goods)?
  • Are you familiar with Workplace Health and Safety (WHS) and Food Safety regulations? Have you implemented compliance measures in previous roles?
  • What strategies have you used to improve staff performance and ensure team motivation in your previous roles?

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