Youth Support Worker

At Rock Support Services, we specialise in Disability Support, Mental Health, and Child Safety Support Services. Our dedication is towards helping individuals and families meet their goals for daily living, life skills, and successful community engagement.

We are committed to building a team that mirrors the diversity of our clients, ensuring that we can meet each client's unique needs and preferences. We are a workplace that values diversity and we strongly encourage people of all backgrounds to apply.

About the Role

Join our team to provide support services and mentoring to youth in family-based placements. Your role will involve assisting with daily living skills, home maintenance, medical appointments, social and cultural connections, community inclusion and family relationships. You will work as part of a dedicated team to encourage youth to reach their full potential and assisting them to achieve their goals.

Why Join Us?

• Mentoring and Support: Receive direct mentoring from our CEO and corporate team.

• Work-Life Balance: We monitor fatigue and burnout, offering flexible strategies and emotional support.

• Career Growth: Opportunities for growth within our rapidly expanding organisation.

• Training and Development: Encouragement and support for ongoing training and upskilling.

Skills & Experience

• Diploma or Certificate III in Community Services Certificate IV in Child, Youth and Family Intervention, Cert IV Youth Work, Cert III Education Support or similar.

• Willingness to undertake this qualification within 3 months of employment is also considered.

• Current Blue and Yellow Card Notice, or willingness to obtain.

• Current First Aid and CPR certificate, or willingness to obtain.

• Current Australian Driver's License with fully comprehensive personal vehicle insurance (we have a fleet of vehicles, but you may need to use your personal vehicle at times. Mileage is compensated at sector rates).

• Reliable smart phone with data.

• Experience supporting Youth with disabilities.

• Understanding or ability to gain knowledge of managing challenging and complex behaviours.

• Ability to build and maintain rapport with clients with disabilities and attend to their daily care needs.

• Ability to work collaboratively and effectively with team members, clients with disabilities, and other relevant stakeholders to ensure consistency of care.

• Knowledge of relevant legislation (NDIS client charter) or the ability to gain this knowledge.

• Highly developed interpersonal skills with the ability to relate to all management, staff, and clients.

• Responsibility for cleaning tasks during shifts.

• A clear understanding of strict confidentiality and privacy policy requirements.

Key Responsibilities

• Effective communication during shift handovers.

• Provide consistent care and emotional support to all clients.

• Treat all clients with respect and regard for individual human rights and NDIS Standards of Care.

• Assist clients with daily living activities, including personal care, meal preparation, and household tasks.

• Fulfil all assigned tasks by the end of each shift.

• Maintain accurate and up-to-date records of client progress and provide reports as required.

• Work collaboratively with other healthcare professionals, including doctors, psychologists, and social workers.

• Maintain confidentiality and professionalism in all job aspects.

• Other duties as assigned by the CEO or Operations Manager.

Join our team and contribute to a meaningful difference in the lives of our clients. Apply now to be a part of Rockhampton Support Services.

To be considered for and appointed to a position at Rock Support Services, you will be required to clear probity checks, including National Criminal History Record Check and Working with Children Check (where relevant to the role).

How to Apply

Include your resume and cover letter in one document, click 'Apply', and follow the prompts.

Acknowledgement

I acknowledge that I have read and understood the key performance areas described in this Position Description and agree to carry out my duties to meet these outcomes to the best of my ability. I also understand that, at times, I may be required to undertake other duties relevant to the position that are not listed in this statement. I have received a copy of this Position Description for my records.