Cruise Product Manager

2 weeks ago

Brisbane, Queensland, Australia Flight Centre Careers Full time $80,000 - $120,000 per year

Are you our next Cruise Product Manager?

Are you passionate about hand crafting cruise holidays with exceptional value?
Do you thrive in a fast-paced environment where product development, commercial performance, and customer satisfaction come together?
Ready to work with the world's most popular cruise lines across a variety of global destinations?

We're seeking an experienced Cruise Product Manager with a passion for all things cruising to join the My Cruises Product Team  and play a key role in the development and execution of our cruise holiday packages. Reporting to the Cruise Product Development Director, you'll be responsible for delivering compelling, competitive, and conversion-ready cruise products that meet the expectations of today's cruise travellers.

Day in the life: 

Product Strategy & Development

  • Create and deliver high-performing cruise packages
  • Conduct market research and identify trends
  • Combine cruises with land touring, flights, hotels, and extras
  • Ensure packages meet margin, brand, and customer expectations

Supplier Management & Contracting

  • Manage relationships with cruise lines, hotels, and land operators
  • Secure competitive pricing and exclusive inclusions
  • Ensure content accuracy and seasonal updates

Commercial Execution & Performance

  • Support pricing and promotional campaigns
  • Monitor booking trends and customer feedback
  • Analyse margins, booking velocity, and ROI

Operational Excellence

  • Oversee accurate setup of packages in internal systems
  • Collaborate with service and documentation teams
  • Maintain internal product records and resources

Customer Focus

  • Build products tailored to mainstream cruise travellers
  • Use customer insights to guide product development
  • Ensure quality across all customer touchpoints

 Who You Are

  • 2+ years' experience in the travel industry (cruise knowledge preferred)
  • Strong understanding of the global cruise market
  • Commercially minded and data-driven
  • Organised and detail-oriented
  • Strong communicator and collaborator
  • Passionate about cruise travel and customer value

 Why Join Us?

  •  Help shape Australia's leading cruise holiday packages across the most loved global cruise brands
  •  Work from our beachfront HQ with hybrid flexibility and lifestyle perks
  •  Access to staff-only famils, trade discounts, and travel perks
  •  Join a growing travel brand with national and global career development pathways
  •  Enjoy a supportive, social team culture with regular celebrations and collaboration


#LI-KP1#IGNT#LI-Onsite


Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

  • Cruise Product Manager

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Travel Group Full time $120,000 - $180,000 per year

    Are you our next Cruise Product Manager?Product Manager LuxuryAre you passionate about luxury and river cruise holidays? Do you thrive in a fast-paced environment where product design, commercial impact, and customer value come together?Ready to work with the world's best cruise lines acrossluxury ocean and river cruising?We're seeking an experiencedCruise...

  • Cruise Product Manager

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Careers Full time $80,000 - $120,000 per year

    Are you our next Cruise Product Manager?Are you passionate about hand crafting cruise holidays with exceptional value?Do you thrive in a fast-paced environment where product development, commercial performance, and customer satisfaction come together?Ready to work with the world's most popular cruise lines across a variety of global destinations?We're...

  • Cruise Air Specialist

    1 week ago

    Brisbane, Queensland, Australia Flight Centre Careers Full time

    Ahoy there The Concierge Air Specialist (My Cruise) in a travel agency call centre is responsible for assisting clients with air travel arrangements related to their cruise vacations. This role involves providing expert travel advice, booking and managing flights, handling changes or issues with air travel, and offering a high level of personalized service...

  • Cruise Sales Agent – Australia

    2 weeks ago

    Brisbane, Queensland, Australia SP Vessel Buyer LLC Full time $50,000 - $75,000 per year

    SUMMARYAzamara is seeking a detail-oriented and passionate Cruise Sales & Support Agent that will service Travel Partners and Direct Guests and provide access to all client service areas within the Azamara organization in a one-stop platform. Agents will serve as liaison between these accounts and Sales and work closely with all areas to assist the account...

  • Cruise Sales Agent – Australia

    1 week ago

    Brisbane, Queensland, Australia Azamara Cruises Full time

    DescriptionSUMMARYAzamara is seeking a detail-oriented and passionate Cruise Sales & Support Agent that will service Travel Partners and Direct Guests and provide access to all client service areas within the Azamara organization in a one-stop platform. Agents will serve as liaison between these accounts and Sales and work closely with all areas to assist...

  • Product Merchandiser

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Careers Full time $80,000 - $120,000 per year

    Global Merchandising - Package PublisherPurpose:Bringing our Rewards Store to life, the Merchandiser role will work closely with our Head of Travel Loyalty, procurement and suppliers to publish air, hotels, packages, cruise and tours for members in the newly formed FCTG Loyalty program. Manage the overall integrity of the Holiday Package dataset. Have a...

  • Product Marketing Manager

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Travel Group Full time $120,000 - $140,000 per year

    Join Flight Centre Travel Group as aProduct Marketing Manager,where you'll serve as the strategic bridge between our Product and Marketing, Sales, and Account Management teams to drive product success in market, for our Corporate brand FCM technology solutions. You'll be involved throughout the product lifecycle—from market research and competitive...

  • Travel Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Careers Full time $60,000 - $120,000 per year

    Absolutely love setting sail on the seas?Have a knack for making travel dreams come true, especially when it comes to cruise adventures?Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves together #CruiseIntoYourDreamJobKey Responsibilities Quoting, booking and invoicing cruise...

  • Travel Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Careers Full time $60,000 - $80,000 per year

    Absolutely love setting sail on the seas?Have a knack for making travel dreams come true, especially when it comes to cruise adventures?CruiseAbout are looking for experienced Cruise enthusiasts to work in our Carindale Store Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves...

  • Cruiseabout Travel Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Travel Group Full time $60,000 - $100,000 per year

    Absolutely love setting sail on the seas?Have a knack for making travel dreams come true, especially when it comes to cruise adventures?CruiseAbout are looking for experienced Cruise enthusiasts to work in our Mermaid Waters Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves...