Cruise Product Manager

2 days ago

Brisbane, Queensland, Australia Flight Centre Careers Full time $80,000 - $120,000 per year

Are you our next Cruise Product Manager?

Are you passionate about hand crafting cruise holidays with exceptional value?
Do you thrive in a fast-paced environment where product development, commercial performance, and customer satisfaction come together?
Ready to work with the world's most popular cruise lines across a variety of global destinations?

We're seeking an experienced Cruise Product Manager with a passion for all things cruising to join the My Cruises Product Team  and play a key role in the development and execution of our cruise holiday packages. Reporting to the Cruise Product Development Director, you'll be responsible for delivering compelling, competitive, and conversion-ready cruise products that meet the expectations of today's cruise travellers.

Day in the life: 

Product Strategy & Development

  • Create and deliver high-performing cruise packages
  • Conduct market research and identify trends
  • Combine cruises with land touring, flights, hotels, and extras
  • Ensure packages meet margin, brand, and customer expectations

Supplier Management & Contracting

  • Manage relationships with cruise lines, hotels, and land operators
  • Secure competitive pricing and exclusive inclusions
  • Ensure content accuracy and seasonal updates

Commercial Execution & Performance

  • Support pricing and promotional campaigns
  • Monitor booking trends and customer feedback
  • Analyse margins, booking velocity, and ROI

Operational Excellence

  • Oversee accurate setup of packages in internal systems
  • Collaborate with service and documentation teams
  • Maintain internal product records and resources

Customer Focus

  • Build products tailored to mainstream cruise travellers
  • Use customer insights to guide product development
  • Ensure quality across all customer touchpoints

 Who You Are

  • 2+ years' experience in the travel industry (cruise knowledge preferred)
  • Strong understanding of the global cruise market
  • Commercially minded and data-driven
  • Organised and detail-oriented
  • Strong communicator and collaborator
  • Passionate about cruise travel and customer value

 Why Join Us?

  •  Help shape Australia's leading cruise holiday packages across the most loved global cruise brands
  •  Work from our beachfront HQ with hybrid flexibility and lifestyle perks
  •  Access to staff-only famils, trade discounts, and travel perks
  •  Join a growing travel brand with national and global career development pathways
  •  Enjoy a supportive, social team culture with regular celebrations and collaboration


#LI-KP1#IGNT#LI-Onsite


Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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