Family Support Worker

• Part-time, Fixed term contract till 30/06/2027 | Location: Adelaide (Fullarton)
• Collaborative and client focused team | Experienced and supportive leadership
• SCHCADS Crisis Accommodation Level 1 $ super + PBI salary packaging

Provide practical and emotional support to young pregnant and parenting women, helping them build independent living skills and improve well-being across 24/7 sites.

The Role

We have an opening position for Family Support Worker within the Young Family Support Program. This is a fixed-term, part-time role until 30 June 2027.

Reporting to the Senior Manager and working alongside a collaborative, supportive team, you will be based at Louise Place at Fullarton. Your primary responsibility will be to provide both practical and emotional support to young pregnant and parenting women and their children. You will use a variety of skills to help these women develop independent living abilities, improve their mental health and well-being, and foster positive family relationships, all in line with the program's service model and Case Management Guidelines.

Other key duties in this role will include:

• Collaborate with the Senior Practitioner, Social Worker, and support staff to implement the Young Family Support Program service model.
• Assist clients in building capacity, strengthening family relationships, and connecting with community resources.
• Maintain accurate case notes and documentation.
• Provide support for identified issues, including mental health, drug and alcohol use.
• Ensure tenancy requirements are met, including maintaining and reviewing rent records.
• Perform daily cleaning and household management tasks as outlined in the site's task sheet and as directed by the Senior Practitioner and Senior Manager.

About You

You are a compassionate and motivated individual with a genuine passion for supporting young families. You have experience working with vulnerable populations, particularly young pregnant and parenting women, and understand the unique challenges they face. You have excellent communication skills which enables you to build trust, offer emotional and practical support.

You are also flexible and willing to work evenings, weekends, and overnight shifts, with the ability to manage a 24/7 rotating roster. Your adaptability ensures you can respond to short-notice changes, providing continuous support to the Young Family Support program.

Essential Criteria

• Cert IV in Child, Youth and Family Intervention or equivalent
• Knowledge of child development and child-parent attachment
• Knowledge of the impacts of homelessness on young women and their children
• An understanding of the impact of childhood trauma, attachment theory and adolescent development
• Proficient in computer use and ability to learn and use databases
• Must be willing and available to work evenings, weekends and overnights and have flexibility to work a 24/7 roster
• Strong written and verbal communication skills
• Must have current First Aid and CPR certificate
• Be prepared to undertake a psychological assessment (essential for Louise Place)

See attached position description for full details.

Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:

• Driver's licence
• Valid Working with Children Check (WWCC)
• Evidence of right to work in Australia
• 100 points of identification

What's in it for you

• SCHCADS Level 1 Crisis Accommodation Employee $38.65 p/h + Super
• Generous salary packaging to help increase your take home pay
• Meal and entertainment card option available
• High performing, goal focused, collaborative & supportive team environment
• Longstanding and reputable organisation
• Ongoing training and development opportunities
• Access to our Employee Assistance Program (EAP)
• Study leaves for ongoing employees
• Health insurance discounts with Bupa

About Us

Each year, we support more than 20,000 people across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and sexual orientations.

Centacare is a Child Safe, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.

We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.

To learn more about us, explore our Who we are page and our organisational video.

How to Apply

Please submit your resume and cover letter (as one document) detailing your interest in this position and outlining the experience and qualifications that you can bring to the role. To access the position description or submit your application click on the "Apply Now" button.

For a confidential discussion about this opportunity, please contact Anthea Francis, Senior Manager on

Closing Date: 5 pm, Monday, 20 October 2025.

We encourage applicants to apply promptly as applications will be reviewed as they are received, and the job posting may close without notice.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.