Store Supervisor
3 days ago
POP MART, founded in 2010, is a global leader in pop culture and art toys, aiming to light up passion and bring joy to all. With over 250 stores and 1,687 Robo Shops across 23+ countries, POP MART is expanding rapidly and inspiring fans around the world.
We are currently looking for a Store Supervisor to join our vibrant team at the Sydney CBD store This is an exciting opportunity to grow your retail career and be part of a high-performing, creative, and customer-focused team.
Key Responsibilities:- Assist the store manager in daily operations, ensuring the store runs smoothly.
- Lead by example in delivering exceptional customer service and fostering a positive team environment.
- Train and mentor sales teams to improve product knowledge and sales techniques.
- Understand and monitor sales performance and encourage the team to meet daily targets.
- Has high standards and experience in store operation and presentation, assists in visual merchandising and stock replenishment.
- Be able to address all customer inquiries and complaints professionally and efficiently.
- Handle cash related matters such as banking and reviewing daily reports/journals
- Strong leadership and teamwork abilities.
- Excellent communication and ability to motivate and guide the team.
- Understanding of sales targets and how to break them down for daily performance.
- Sound knowledge of store operations (stock, cash handling, visual merchandising).
- Ability to work efficiently in a fast-paced environment.
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