Senior Analyst, Customer Remediation

2 weeks ago

Haymarket, New South Wales, Australia NAB Full time
Overview
Senior Analyst Customer Remediation – Exciting 12 months secondment role for a Senior Analyst Customer Remediation to be a key contributor in a high-performance analytics team, working collaboratively within cross-functional Remediation squads to support the timely resolution of events across the Enterprise.
Responsibilities
Contribute towards the Remediation Analytics capability at NAB
Be involved in delivering initiatives that uplift the consistency and performance of the team
12 months Fixed Term role
Role Context
In this Senior Analyst Customer Remediation role, you will be joining the Customer Remediation Execution team that's doubling down on customer obsession and strong deposits growth.
Support the timely analysis and remediation of customer events by
Understanding the priority and criticality of events for the

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