Head of Operations
1 day ago
The Role This isn\'t your typical operations role. While you\'ll carry the Head of Operations title, you\'re fundamentally a commercial leader who uses operational levers to drive business performance.
Your commercial focus areas:
Driving P&L performance across our venue portfolio – maximising profitability through strategic operational decisions
Leading commercial operations including venue managers and department heads to hit financial targets
Managing new venue openings with a focus on strong commercial performance from day one
Implementing scalable systems that optimise costs, improve efficiency, and support rapid growth
Optimising supplier relationships and procurement strategies to maximise margins
Overseeing service teams at a strategic level to ensure brand standards support commercial objectives
Partnering with the CEO on expansion plans, capex decisions, and commercial strategy
Building operational capability that drives business results and supports our growth ambitions
You\'re a business-first leader who happens to work through operations. Your success will be measured on financial performance, growth delivery, and commercial optimisation.
What You Bring Essential experience:
Proven experience in senior operations roles in hospitality or multi-site consumer businesses
Proven P&L management and financial accountability
Track record of leading teams through growth and change
Experience with new site openings or expansion projects
You\'re someone who:
Sees operations as a vehicle for commercial success, not an end in itself
Gets energised by P&L accountability and driving business results
Can translate financial targets into operational execution
Thinks like a business owner, not just an operations manager
About LK Hospitality Founded in 2019, LK Hospitality has quickly made a name for itself as the home of innovative, creative and world-class dining and drinking experiences. Led by Executive Culinary Director, Stephen Nairn, our portfolio includes award-winning Omnia, Yūgen Dining and Yūgen Omakase. In addition to Yūgen Tea Bar, The Grand Room and Bromley Gallery Events, all located within the prestigious Capitol Grand, on the bustling corner of Toorak Road and Chapel Street, South Yarra.
Discover more about LK Hospitality by visiting our venue websites:
Omnia - Dining - Tea Bar - to take the reins?
Send us your CV and cover letter telling us why you\'re excited about driving operational excellence in Melbourne\'s hospitality scene.
Unlock job insights Salary match Number of applicants Skills match
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What\'s your expected annual base salary?
How much notice are you required to give your current employer?
Do you have proven experience in senior operations roles in hospitality or multi-site consumer businesses?
Have you had full P&L accountability in a previous role, and can you give a specific example of how you improved profitability?
If your team were to describe you as a leader in 3 words, what would they say?
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