Practice Manager

2 days ago

North Lakes, Queensland, Australia Greencross Vets Full time
Overview
Join and lead the locally loved team at Greencross Vets North Lakes We are a 2 Vet, 2 consult room, tight knit clinic with a lovely and loyal client base. Our clinic is co-located within a busy Petbarn retail store, creating a network of highly engaged and committed pet owners being referred to our clinic. The clinic is well equipped and even on busy days, our team enjoy working together to provide the best care and outcomes for our patients.
This is your opportunity to lead a strong and dedicated team, enjoy work life balance, and continue to grow with the endless professional development opportunities and mental-health courses we are proud to provide.
Role
As Practice Manager, you will play a key role in the day-to-day success of the clinic. This is a full-time, hands-on leadership role that will see you:
Responsibilities
Managing the day-to-day operations of the clinic including stock management, people management and rostering, and maintaining client records
Leading and developing our team and building a positive team culture
Ensuring that monthly KPI's are met
Driving our business forward through creating and implementing local marketing initiatives
Delivering outstanding service and care to all patients and owners
Nursing duties as required; including training and mentoring nurses
Qualifications
A Cert IV in Veterinary Nursing
Experience in team management - either as a head nurse or practice manager
Strong leadership and team building skills, with the ability to provide coaching for team members
An extensive knowledge and understanding of veterinary nursing procedures
Great communication and customer service skills
A friendly, team player attitude
Strong business acumen and organisational skills
Experience with Rx Works preferred but not essential
Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Science
Industries: Veterinary
Location: North Lakes, Queensland, Australia
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