3P Transport Program Manager, 3P Transportation

2 weeks ago

Sydney, New South Wales, Australia ENGINEERINGUK Full time

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3P Transport Program Manager, 3P Transportation

View more categories View less categories Sector Project and Program Management ,Transport and Logistics Role Manager Contract Type Permanent Hours Full Time

DESCRIPTION

This is an exciting opportunity to join a growing team in an emerging business at Amazon. This role will help ensure our delivery promises to our customers are fulfilled on time and that we continuously improve Amazon Australia's delivery experience. The successful candidate will drive continuous improvement initiatives with carrier, fulfillment center, technical, customer service, and retail teams. This leader will be a self-starter who is comfortable supporting both daily activities and large, complex, cross-functional projects.

Key job responsibilities

  1. Manage the day-to-day interactions between Amazon and our transportation partners to improve capacity, quality, speed, and cost.
  2. Analyze transportation metrics to identify performance gaps and execute actions to improve performance.
  3. Participate in weekly business reviews with internal teams and external transportation partners.
  4. Coordinate transportation forecasts with external partners to ensure sufficient capacity.
  5. Review and manage transportation escalations, implementing corrective actions as needed.
  6. Collaborate with internal stakeholders to improve the customer experience in Last Mile delivery.

BASIC QUALIFICATIONS

  • 3+ years of program or project management experience
  • 3+ years of experience working cross-functionally with tech and non-tech teams
  • 3+ years of experience implementing process improvements using data and metrics
  • Bachelor's degree
  • Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
  • Experience defining program requirements and using data to drive improvements

PREFERRED QUALIFICATIONS

  • 3+ years of experience managing end-to-end delivery and reporting results to senior leadership
  • 3+ years of experience driving process improvements
  • Experience stakeholder management across organizational levels
  • Experience building processes, managing projects, and schedules

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of land throughout Australia and their connections to land, sea, and community. We pay respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses. Our inclusive culture empowers employees to deliver the best results. If you need workplace accommodations during the application or onboarding process, please visit For regions not listed, contact your Recruiting Partner.

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