Pick and Pack Manager

**Job description**:
As the industry leader in ready made meals, and an Australian favourite, Youfoodz is a Brisbane based manufacturer of meals, snacks and juices, delivering tens of millions of products to customers via our home delivery, corporate and retail channels.

With the entire operation now based out of our purpose built facility at Karawatha and part of the HelloFresh Group, Youfoodz is poised for more success, and requires a Pick Pack Manager to support the timely and efficient packaging and distribution of our products to our customers. If you’re interested to join the Fam as we call it, please read on

We are looking for an experienced, high-potential operations expert, who is interested in helping us build a best in class food handling operation. You will be in charge of the pick-pack operations in our new production facility in Brisbane, supervising a team of up to 80 employees. You will identify and implement improvement measures in close coordination with our Production Director. We are looking for hands-on, numbers-driven and impact
- focused individuals.

**You will**:

- Lead the pick and pack team including the shopping managers and supervisors for a 7 day a week operation
- Be in charge of developing the operations improvement roadmap
- Develop and implement delivery initiatives and leadership to optimise efficiencies and meet budgeted cost targets including box costs and error rates
- Develop and maintain a safe work environment
- Be responsible for achieving all operational goals
- Drive strategic planning and forecasting
- Reward and recognise performance and execute on progressive discipline, as needed
- Mentor, train and develop teammates for career progression and learning
- Develop and share best practices across the shifts and network
- Create a positive team dynamic that encourages all employees in the distribution centre to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on the customer experience
- Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet warehouse mandatory requirements

**You have/are**:

- 5+ years of management experience in fulfillment and/or production; preferably in food service, food production or automotive assembly
- Proven ability to effectively motivate, develop and manage 50+ employees - our culture is a critical part of our success, and you need to help drive it
- Deep knowledge of Lean and Agile Production
- Excitement for working in a dynamic environment with a high level of ambiguity and change
- Interest in spending most of your time on the shop floor and working directly with all levels of staff
- Strong continuous improvement skills
- A metrics-driven mindset and are a keen user of Microsoft Excel/Google Analytics
- A customer service obsession and a willingness to do whatever it takes to satisfy customer needs
- Effective communication and are a leader for employees, direct reports, cross-functional teams and executive leadership
- Proven ability to quickly adapt and drive the right results using data
- High level of integrity and ethics
- Ability to help develop policies and procedures that help mitigate inventory discrepancies

**What you'll get in return**:

- Competitive salary
- 40% discount on Youfoodz products and HelloFresh boxes
- Access to our Work Perks program, including Purchased Leave, novated leasing, discounts and offers from our partners
- A free barista coffee each day at work
- Use our on site gym at your leisure
- Enjoy a low ego, energetic and positive culture

**Start Date**: Immediately available - Can wait a notice period

**Duration**: Permanent full time role. You must have the right to work full-time in Australia

**Location**: Karawatha, Queensland

**Salary**: Competitive salary & employee benefits

LI-Hybrid