Application Consultant

7 days ago

Melbourne, Australia Capgemini Full time

**Your role**:
As a Workday Functional Consultant within our PBS - Oracle team, you’ll work closely with stakeholders to understand business requirements and translate them into Workday HCM solutions.
- You will play a key role in:
- Support Workday integration interfaces (15+), including issue analysis, testing, and coordination with third-party systems like Chris21 Payroll system.
- Conduct root cause analysis and drive permanent resolutions for recurring issues.
- Participate in the planning, testing, and rollout of Workday bi-annual releases, ensuring compatibility and feature adoption.
- Maintain up-to-date support documentation and SOPs related to Workday modules and processes.
- Escalate unresolved issues to Workday support and track resolutions as needed.
- Contribute to continuous improvement initiatives in service management and automation

**Your profile**:

- 5 to 8 years of hands-on experience supporting Workday HCM
- Deep understanding of Workday HCM functional modules,
- Proven experience with Service Management disciplines, including: Incident, Problem, Service Request Management and Minor enhancements & Release Management and Regression Testing and Application Monitoring
- Experience with support tools such as ServiceNow and JIRA
- Workday certification(s) in any relevant module.
- Exposure to Workday Finance, Adaptive Planning and Workday Help modules is desirableExperience in working with third-party systems and integrated environments like Chris21 Payroll system**What you’ll love about working here**
- You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
- We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
- At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
- We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.
- We don’t just believe in inclusion we actively go out to making it a working reality. Driven by our core values and ‘Inclusive future for all’ campaign, we build environments where you can bring your whole self to work.

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