Warranty Administrator

Essendon Fields Location
- Part Time | Hybrid Working Options | Immediate Start
- Friendly Culture & Supportive Management Team

**Are you an experienced Service Advisor looking for a change, here is an opportunity to utilise your skills in a Warranty capacity and enjoy a work life balance?**

**Essendon Isuzu and MG** have an immediate opportunity for a bright, energetic well-presented focused person to join our busy Service Team. An exciting new opportunity exists for an experienced, organised, motivated
**Automotive Warranty Administrator** within a successful, supportive service department where professional service & timely efficient processes are the key elements for our very busy department.

Working as an integral part of our Service Team reporting to the Service Manager, this role is all about effective communication and being proactive. You will have a high level of trust and responsibility and have access to an amazing and supportive team to guide and mentor you with targeted training to ensure you are set up for success.

**The role**
- Processing all warranty & good-will claims in a timely manner
- Completing warranty claims to manufacturer guidelines
- Maintaining warranty storage of return parts and return all requested parts
- Keeping and maintaining a warranty claim register
- Filing all warranty Repair Orders
- Filing all correspondence, service letters, technical bulletins, and standard repair time guides
- Discussing policy write offs with Service Manager
- Maintaining clear direction on factory policy decisions
- Maintaining positive relationships with manufacture representatives.
- Liaising with internal and external stakeholders to ensure correct reports, processes, claims, returns, receipting, payments are adhered to.

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**You**
- Self-motivated and well organised
- Proficient computer skills/knowledge
- Able to work autonomously and in a team environment
- Strong verbal and written communication skills
- Willingness to learn and grow
- Positive, can-do attitude
- **Previous Warranty Clerk/Administrator Experience within a Dealership Environment is Essential.**

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**What's in it for YOU**
- Excellent Salary Package $$
- Specific Manufacture Training
- Fantastic Team Spirit, Work Culture & Management Support
- Hybrid Working Options to support Work-Life Balance
- Employee Recognition Program and Incentives eg. Welcome Gift, Monthly BBQs, Paid Birthday Leave, Free Employee Assistance Program and More

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**You must have relevant qualifications and experience to be considered for this position. We will only be contacting those who match the criteria.**

**Please note**: IDOM Automotive Group is an Equal Opportunity Employer that embraces and values equality, cultural diversity and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.