Retail Store Manager

5 days ago

Maroochydore, Australia Air Voice Communications pty ltd Full time

**Position Summary**

We are seeking experienced and results-driven **Retail Store Managers** to oversee day-to-day operations at our Vodafone stores located in Sunshine Plaza Shopping centre (Maroochydore). This role is ideal for individuals with a strong background in telecommunications retail who are passionate about team leadership, customer engagement, and exceeding sales targets.

**Key Responsibilities**
- Lead, manage, and motivate a team of retail staff to meet individual and store-wide KPIs
- Hiring, training team members for store and reporting to higher management
- Ensure efficient day-to-day operations of the store, including inventory control, rostering, and compliance
- Deliver exceptional customer service and handle escalations with professionalism
- Manage visual merchandising, store presentation, and Vodafone brand compliance
- Prepare and submit sales reports, customer feedback, and performance evaluations
- Collaborate with upper management and Vodafone corporate team for campaign rollouts
- Identify business growth opportunities within the local market

**Skills & Experience**
- Minimum 3**+ years of experience** in retail management (preferably in telecommunications or electronics)
- Proven track record of achieving and exceeding sales KPIs
- Strong leadership, coaching, and team management skills
- Excellent interpersonal and communication skills
- Sound decision-making and conflict-resolution ability
- Tech-savvy with knowledge of POS systems and Microsoft Office
- High-level organisational and multitasking capabilities

**Remuneration Package**
- **Base Salary**: $70,000-$90,000 AUD based on experience
- **Superannuation**: 12%
- **Performance Incentives**: Paid Monthly based on KPI achievement

**Why Join Us**
- Be part of one of Australia’s leading Vodafone dealership networks
- Career progression opportunities into Area Manager and Regional Manager roles
- Supportive, diverse, and inclusive work culture

Pay: $70,000.00 - $90,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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