Concierge

Expert Hearing Care is a market leader in the growing retail hearing health sector. We are actively fighting against the stigma that surrounds hearing health and wish to promote the idea that hearing checks are simple, quick and easy. This position is a unique mix of retail, sales and health and is best suited to individuals who are self-motivated and driven by purpose.

Joining our passionate team, you will:

- Lead from the front as you start conversations about hearing health with potential

customers to drive new leads
- Assist customers through the hearing screening process, from start to finish. This

includes completing the initial hearing check, explaining the results, and advising on the next steps of the process
- Support the store Clinician (Audiologist) by scheduling and following up appointments for potential customers
- Meet daily and monthly sales targets

Skills and Experience you will need to have:

- Proven ability to build rapport quickly and have genuine conversations
- An outgoing and motivated personality where you are comfortable with lead generation
- A naturally empathetic nature, making you capable of having sensitive conversations

with customers about their hearing health
- An outgoing and motivated personality where you are comfortable engaging with customers on a daily basis
- A passion for face-to-face customer conversations and engagement

Culture and Benefits:

- $$$ per hour + weekend penalty rates
- Training on all necessary industry and product knowledge
- Work as part of a passionate and tight-knit team
- Great career opportunities and succession planning as we continue to open new stores across WA
- The chance to complete meaningful work in a business that genuinely enables you to change a customer’s life daily

**Job Type**: Casual

**Salary**: $19.84 - $28.34 per hour

Schedule:

- Every weekend
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission
- Performance bonus

Work Authorisation:

- Australia (required)