Medical Receptionist

Job Title: Casual Medical Receptionist

Location: 119 George Street Morwell, 3840 VIC

About Us:
Morwell Medical Centre is dedicated to providing top-notch medical care and exceptional service to our patients. We are seeking a friendly, organized, and professional Medical Receptionist to join our team and be the welcoming face of our practice.

Position Overview:
Key Responsibilities:

- Greet and check
- in patients upon arrival in a courteous and professional manner.
- Schedule and confirm patient appointments, ensuring efficient use of clinic resources.
- Answer and direct incoming phone calls; handle inquiries and provide information as needed.
- Verify patient information and update electronic medical records (EMR).
- Process patient payments and insurance verifications.
- Assist with patient flow and coordinate with medical staff to ensure timely appointments.
- Maintain a clean and organized reception area.
- Handle confidential information with discretion
- Provide excellent customer service to patients, families, and visitors.

Qualifications:

- High school diploma or equivalent; additional certification in medical administration is a plus.
- Previous experience as a receptionist or in a customer service role is preferred, however training will be provided.
- Basic computer skills and familiarity with office software (e.g., Microsoft Office).
- Proficient in using EMR systems and basic office software (e.g., Microsoft Office) is advantages
- Strong organizational skills and the ability to multitask in a fast-paced environment. Excellent verbal and written communication skills.
- Professional demeanor and appearance.
- Ability to handle sensitive information with the highest degree of integrity and confidentiality.
- Knowledge of medical terminology and billing practices is advantageous.

What We Offer:

- Competitive salary and benefits package.
- Opportunity for professional growth and development.
- Friendly and supportive work environment.
- Comprehensive training and onboarding.

How to Apply:
**Job Type**: Casual

Pay: $30.00 - $40.00 per hour

Expected hours: 20 - 38 per week

Schedule:

- 8 hour shift

Supplementary Pay:

- Penalty rates

Work Authorisation:

- Australia (preferred)

Work Location: In person