Workshop Controller

7 days ago


Indooroopilly, Australia Autosports Group Limited Full time

**About Us**:
Accelerate your career today with Audi Indooroopilly, a proud part of the Autosports Group (ASG). Autosports Group is a leading retail automotive group representing the world’s most prestigious and luxury brands. With over 2,000 employees across 55 dealerships in Australia and New Zealand, we are passionate about delivering top-quality vehicles and creating incredible customer experiences.

**About The Role**:
We are looking for an experienced Workshop Controller or an experienced technician ready to take the next step. If successful, you will be joining a team of great people working with one of the world's most respected automotive brands.

In this role you will:

- The daily routine sees the workshop controller co-ordinate appropriate jobs to appropriate technicians. This also includes co-ordination of road tests, car washes and customer collection schedules. The workshop controller’s role is to recognize delay and is responsible for fast communication to the service reception and Service Manager.
- The workshop controller ensures that day to day efficiencies are maintained on a job-by-job basis. The workshop controller provides effective communication to the respective personnel regarding time management on repairs and communicates this to the Service Manager.
- Lead, motivate and develop service/workshop staff, ensure adequate training plans are in place.
- Manage daily activities of the Workshop Department.
- Ensure a certain standard of work is carried out in the service department in accordance with dealership standards.
- Perform any other duties as directed or assigned to the position from time to time.

**To be considered for the role, you will have**:

- Previous experience in a Service Department leadership role. (Workshop Controller experience preferable, not essential)
- Technical automotive experience gained from within a retail environment and preferably within a prestige environment.
- Extensive knowledge of service operations.
- Mechanical/Automotive trade qualification or equivalent.
- Strong delegation and prioritisation skills.
- Articulate, with excellent written and oral communication skills.
- Proactive in developing processes and providing solutions to challenges within the Service Department.
- Current driver’s license



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