Part-time Medical Secretary

**Part-Time Medical Secretary**
- Established Orthopaedic Surgeon - Mainly WFH and some onsite
- Ballina/Lismore area - Upskill from GP/Physician - Xestro software
- Commencement early January ’25 - pivotal role - 3 full days and 2 half days

Would you like a varied and interesting role in our practice, along with working with our delightful established Surgeon? Then please apply.

Our Orthopaedic Surgeon (who to say is delightful is an understatement) who specialises in Foot and Ankle has an exceptional career opportunity for a dedicated and skilled individual to join our medical practice as a Part Time Medical Secretary. If you are an experienced Medical Receptionist (working with a Specialist or Surgeon) seeking a fantastic role with growth potential or if you are currently a Medical Secretary looking for a new challenge, we invite you to consider this opportunity.

**About Us**:
We are a medical practice led by an established Orthopaedic Surgeon, situated in the Ballina area. Our primary focus is on delivering unparalleled patient service particularly and a seamless healthcare journey for our patients in need. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a major role in our practice's success.

You will be working closely with our Senior Medical Secretary, who will be fully training you in this role.

Our practice benefits from convenient WFH options. Utilising your internet, you will be supplied with a laptop, practice mobile and multi-function scanner/printer.

**About You**:
Coming from a Medical Receptionist/Secretary background, you have the opportunity of upskilling to be trained in Theatre Bookings/quoting/billings. This position would suit someone who is experienced, self-motivated, customer service-oriented and has a bubbly nature, and who is eager to contribute to our paperless practice. Your role will be integral to maintaining our efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

**Key Qualifications and Attributes**:

- Demonstrated experience using Xestro or similar medical software programs.
- Outstanding communication skills coupled with a positive, proactive attitude.
- Previous experience in a Medical Practice is mandatory (Surgical/Physician viewed highly).
- Professional demeanour with exceptional customer service and attention to detail.
- Audio typing will be part of the role
- Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
- Proficiency in troubleshooting and IT-related tasks.
- Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

**Responsibilities**:

- Maintain development and implementation of practice systems and processes - this is your project
- Assist with consultation sessions (including consultant billing) and warmly greet patients.
- Managing patient records including uploading reports/tests/referrals
- Coordinate patient appointments and manage scheduling.
- Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
- Support the Surgeon with various administrative and ad-hoc tasks.
- Exhibit flexibility and dedication to accommodate Specialist and practice needs.

**Working Hours/Days**:
Monday 8:30am till 12:30pm - WFH
Tuesday 8:30am till 12:30pm - WFH
Wednesday to Friday 8:30am till 5:00pm - onsite day varies between Wednesdays to Fridays.

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity. To express your interest, please submit your resume and a cover letter, referencing ref: 1008.

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**Job Type**: Part-time

Pay: $32.00 - $36.00 per hour

**Benefits**:

- Work from home

Ability to commute/relocate:

- Lismore, NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person