Branch Member Consultant

7 days ago

Wagga Wagga, Australia HCF Full time

Join the dedicated team at our HCF Wagga Wagga Branch. Every day, you’ll have the opportunity to provide exceptional customer service to our Members

About the Role

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.

Responsibilities
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Ensure resolutions to our members’ problems that go beyond expectations.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

About you
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits
- Purpose-driven passion_
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
- Wellness and work-life balance_
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover- 18 weeks of parental leave for all new parents- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
- Collaboration and inclusivity_
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
- Continuous learning and growth_
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

to discuss.

  • Banking Consultant Wagga Nsw

    2 weeks ago

    Wagga Wagga, Australia ANZ Banking Group Full time

    **Req ID**: 86326 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Wagga Wagga About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Team, you’ll play...

  • Rehabilitation Consultant

    1 week ago

    Wagga Wagga, Australia IPAR Full time

    **Company Description** IPAR** is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to...

  • Rehabilitation Consultant

    1 week ago

    Wagga Wagga, Australia Ipar Full time

    **Company Description** IPAR** is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to...

  • V-Outreach Team Member

    2 weeks ago

    Wagga Wagga, Australia Salvos Stores Australia Full time

    ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here —...

  • Relocations Consultant

    2 weeks ago

    Wagga Wagga, Australia Toll Group Full time

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and...

  • Rehabilitation Consultant

    7 days ago

    Wagga Wagga, Australia MedHealth Full time $120,000 - $150,000 per year

    Company Description IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify...

  • Rehabilitation Consultant

    7 days ago

    Wagga Wagga, Australia ipar Full time $90,000 - $120,000 per year

    Company DescriptionIPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify...

  • Rehabilitation Consultant

    3 days ago

    Wagga Wagga, Australia MedHealth Full time $90,000 - $120,000 per year

    Company Description IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify...

  • Residential Mortgage Advisor

    2 weeks ago

    Wagga Wagga, Australia beBeeMortgage Full time $100,000 - $135,000

    Job Role: Residential Mortgage AdvisorKey Responsibilities:Deliver exceptional member service by building relationships and providing sound mortgage advice.Work collaboratively with branch staff, regional lending peers, and the credit team to offer a positive experience for our members.Engage with Defence Community members to drive business growth through...

  • Administrative Assistant

    7 days ago

    Wagga Wagga, Australia Australian Unity Full time

    The Home Health service program delivers in-home support services to ageing clients to help them live independently, supported and empowered, within their own homes and communities. **About Your New Role** An exciting opportunity has become available for an** Administrative Assistant** to join our **Sturt** Home Health **team and be based in our **Wagga...