Sunshine Coast Area Leader

6 days ago

Sunshine Coast, Australia Yochi Full time

Drive success and innovation in a newly created role
- Join one Australia's most exciting and fast growing brands
- Guide and drive the dynamic and energetic team

Join one of Australia’s coolest young brands currently undergoing a major growth spurt

**About the company**:
We are the market leaders in frozen yogurt. Yo-Chi offers an experience like no other: a premium and delicious product in fun and upbeat spaces with a friendly and welcoming team. Customers are encouraged to ‘create what makes them happy’, with our self serve frozen yogurts and toppings bar. As a business, we doubled in size in 2021 and again in 2022we are growing rapidly which means opportunities to upskill are everywhere for those who grab them.

Led by a team with a wealth of experience and knowledge in the retail and hospitality industries, we’re striving to continue our growth and success, whilst growing and supporting our venue management teams across the country.

**About the role**:
The Area Leader’s main objective is to oversee the successful running of all Yo-Chi's Noosa and Sunshine Plaza venue, by leading, mentoring and providing structure to the Venue Leader and their direct reports.

Reporting to the National Operations Manager, responsibilities include:

- Developing high performance venue teams, who are passionate about providing amazing customer experiences
- Supporting Venue Leaders with the recruitment and onboarding of new team members & leaders
- Working closely with Venue Leaders to drive sales, COGS, labour and profit & loss results
- Managing weekly reporting between venues and the Support Team, and ensuring each venue receives the focus and support it needs
- Setting up new venues and ensuring compliance with all Yo-Chi procedures and operational standards
- Identifying local marketing opportunities and working with the Marketing Leader to implement them.

**About you**:

- They will be autonomous, self-motivated and efficient with great time management skills.
- They will be a natural leader and a proactive thinker who brings new solutions to the table.
- And most importantly, they will bring positive energy to the team, a sense of curiosity, a willingness to challenge status quo, and a drive to learn and grow.

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