Retail Team Member

17 hours ago

Belconnen, Australia Scooter Hut Full time

**About Scooter Hut**

Driven by a passion for the industry, we’ve grown from humble beginnings in 2008 into a proud industry leader today. With an expanding network of retail stores, a thriving eCommerce business, and manufacturing facilities across Asia, Scooter Hut is poised for continued growth and success.

Committed to bringing the joy of scooter riding to all Australians, the customer is at the heart of everything we do. Your commitment to putting the customer first will play an integral role in ensuring we delight our customers with the absolute best service.

**Position Overview**

We’re looking for an experienced and enthusiastic Retail Team Member to join the team at our Belconnen store. If you are physically fit, energetic, and love scooters - we’re looking for you

**Responsibilities**
- Build relationships with new and existing customers to provide exceptional customer service
- Sell our extensive range of exciting products, working alongside our passionate and dedicated team
- Maintain up to date product knowledge and proactively engage in training
- Achieve Key Performance Indicators (KPIs) and meet sales targets
- Assist the management team in executing store operational activities
- Take ownership of opening and closing responsibilities

**Skills and Experience**
- At least 12 months experience in retail customer service and sales
- Flexibility with hours and scheduling
- A strong focus on delivering exceptional customer service
- A team player with excellent interpersonal skills
- An organised person who thrives in a dynamic and fast-paced environment
- A proactive person who enjoys problem solving
- Capable of heavy lifting in a hands-on, physical environment

**Our Culture and Purpose**
- Bring the joy of scooter riding to all Australians
- Prioritize customer satisfaction and safety
- Foster a positive work culture
- Build meaningful and sustainable connections
- Achieve personal and operational excellence
- Adhere to the BBRC 10+1 Cultural Commitments

**Your Perks and Scope**
- Team Member Discounts
- KPI-based incentive program
- Join a vibrant and energetic team
- Contribute to the growth of an industry leading company
- Opportunity for professional development
- Direct training and upskilling opportunities
- Ongoing product training with exciting ranges

**Job Type**: Casual

Pay: $32.00 - $33.00 per hour

Expected hours: 3 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Public holidays
- Weekend availability

Supplementary Pay:

- Commission

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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