Research Services Manager

5 days ago

Brisbane, Australia Defence Housing Australia Full time

**Job no**: 493508
**Work type**: Full Time
**Location**: Head Office, Canberra, Brisbane
**Classification**: Executive Level 1

**Position**:Research Services Manager
**Level**:Executive Level 1
**Salary Range**:$118,461 to $144,571 per annum plus 15.4% superannuation
**Location**:Gungahlin, ACT and Newstead, QLD

**About us**

Defence Housing Australia (DHA) is a Nationally Recognised Government Business Enterprise with the primary role of providing housing and related services to Defence and their families. DHA manages one of Australia’s largest national housing portfolios of about 17,000 properties and has an opportunity for an experienced Research Services Manager to join the team.

**About the role**

For information on DHA’s Employee Value Proposition, visit our website.

**About your team**

The Chief Financial Officer’s Group under the guidance of the Chief Financial Officer, is responsible for the delivery of fiscal management services across the organisation. The Business Planning and Research Services team is responsible for the delivery of a performance framework providing strategic direction, alignment and collaboration across the organisation, with a clear line of sight through all their planning and reporting activities.

**The role is responsible for**:

- Research or evaluation experience: Proficiency in developing research questions, conducting literature reviews, and selecting appropriate methodologies. You will have relevant qualifications, for example in Applied Statistics, Psychology/Statistics, Economics or similar.
- Analytical expertise: Experience with data preparation, including ETL processes, business intelligence systems, and statistical analysis techniques like regression. This role requires a high level of computer literacy including proficiency in Microsoft Excel at an advanced level; SPSS, or similar (knowledge of R or Python will be viewed favourably); survey programming software and customer relationship management systems.
- Project management skills: Demonstrated ability to manage multiple projects, both business-as-usual and ad hoc, while meeting deadlines and quality standards. You should be able to proactively identify and mitigate risks, support continuous improvement, and effectively balance priorities to deliver outcomes.
- Team leadership and development: Experience in building team capabilities, identifying key talent, and fostering an inclusive culture. You will need to promote a collaborative work environment that supports individual growth and delivers results.
- Commitment to APS values: Demonstrated professionalism, impartiality, and alignment with the APS values and code of conduct. Your approach should reflect a principled and ethical commitment to data management and research integrity.

If you are a results-driven professional with a solid foundation in research and analysis, a commitment to continuous improvement, and the ability to communicate insights effectively, we encourage you to apply

**Benefits for working at DHA include**:

- 15.4% superannuation
- Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
- Work-life balance
- Positive workplace culture where you can bring your whole self to work
- Opportunities for growth and development
- Career progression and opportunities
- ADF partner employment conditions when posting to a new location

For more detail on what we offer, visit the DHA website and refer to the DHA Enterprise Agreement 2024-27.

**How to apply**

For more information about the role, click

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