Room Attendant

5 days ago

Werribee, Australia IHG Full time

**About us**
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

**Your day to day**
- You’ll make sure our rooms and hotel public spaces are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
- Ensure every room meets the cleanliness standards of IHG’s Clean Promise
- Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
- Keep your supervisor updated on room servicing progress and alert them to any repairs needed
- Be safety aware by following our established safety procedures at all times such as manual handling and wearing protective equipment when needed
- Be organised - keep on top of supplies and amenities and always try to minimise waste
- Reunite items with owners and report/log any lost and found property
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Regularly assist with deep cleaning projects

**What we need from you**
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important
- Strength - you’ll need to push housekeeping and linen trolleys on a daily basis. Occasionally you may be
- Required to push or pull heavy objects and lifting items
- You’ll need to bend and kneel to complete some activities
- Literacy skills - reading, writing and basic maths skills
- Flexible availability to shifts - you may need to work nights, weekends and public holidays
- Valid Australian Working rights

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Job Reference: EMEAA29539

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