Service Integrity Analyst

Company Description

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Company Name: Nielsen

**Job Description**:

- Technology is where the brightest minds in data and engineering connect, providing the essential measurement that helps fuel media businesses. The work this team does today will change the entertainment of tomorrow-the way we watch and listen to what we love.

ABOUT THE ROLE

We are the official source of television audience measurement for the free to air networks andsubscription television channels in Australia. At Nielsen TAM, we are passionate about improving our clients; understanding of what their consumers watch on Television and other streaming devices.

The Service Integrity (SI) team is currently looking for an enthusiastic and professional ServiceIntegrity Analyst.
- An important goal for the Service Integrity team is to maintain the statistical integrity standards of theTelevision Audience Panel in line with contractual KPI’s and client commitments.

Join us on our exciting journey and be a part of a dedicated, high performing team maintaining thestatistical integrity standards of the Television Audience Panels and a chance to be involved in ourglobal leading project Virtual Australia (VOZ). This is a critical role, pivotal in maintaining a worldclass panel and involves the use of statistical knowledge, attention to detail and technical clientservicing skills on a daily basis.

Service Integrity Analyst will work closely with the Service Integrity Manager, Chief Executive Officerand General Manager on issues relating to data delivery, data integrity, project data analysis and third party software suppliers.
- ROLE RESPONSIBILITIES
- Providing support to the data delivery team to ensure daily data delivery according to contractual KPI’s and commitments
- Oversee the scheduled data delivery for VOZ production and delivery to clients
- Ensuring quality assurance of product output following changes to production systems
- Perform on-going analysis and review of systems and procedures and identify areas ofimprovement
- Compile specifications, document processes, and methodologies for internal and external reporting
- Provide ad-hoc reporting to the Executive team and key clients
- Provide ad-hoc statistical and technical support e.g. technical data queries from clients
- Maintain technical documentation and support to third party software suppliers
- QUALIFICATIONS & SKILLS
- Experience in supporting client deliverables
- Able to work to tight deadlines and adaptable to changes in tasks and projects as required
- Promote and be a driving influence of a quality culture within the business
- Strong communication skills, with the ability to interact with people at all levels
- Advanced knowledge of Microsoft Office Suite, especially Excel
- Sound knowledge of statistical conceptsPython or SAS package knowledge (desirable)
- Intermediate knowledge of Tableau
- $70,000 - $85,000 a year
- WHY WORK FOR NIELSEN?

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. Your manager and others within the Nielsen community are here to help support and invest in your continuous growth.

**Nielsen promotes work life balance** by offering Flexible (Smart) working, a day off for your Birthday, a ‘No leave No life’ policy which rewards you with bonus annual leave days per year, volunteering leave, and paid parental leave for both carers.

**Be a Learn-It-All**. Nielsen invests in the growth and development of our team offering an Education assist program, a global mentoring program, and access to internal training and development resources via online platforms.

**Your wellbeing is our priority.** We partner with Spring Health for our EAP offering counseling and support for our staff and their family. In addition we focus on holistic wellness with dedicated activities on physical, mental and financial wellbeing.

**Commitment to diversity and inclusion**. Diversity, equity and inclusion are at the heart of everything we do — from our people to our products. We value diversity of thought, experiences, skills and backgrounds. We're focused on creating a culture of inclusion—where we value, encourage and promote the various thoughts, opinions and insights of our diverse workforce. All employees have an opportunity to contribute to the causes they are most passionate about via our Business Resource Groups.

**ABOUT NIELSEN**

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re meas