F&b and Event Service Expert

**Job Number** 24151126
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

As one of the esteemed Ladies and Gentlemen of The Ritz-Carlton, you are integral to our commitment to delivering unparalleled service. By joining us as a** Banquet Attendant**, you will not only meet but exceed our guests' expectations, embodying the legendary service that defines our luxury brand. A career at The Ritz-Carlton promises an environment of honesty, respect, and ample opportunities for professional growth.

**Position Summary**:
As a Banquet Attendant, your role will be essential in crafting memorable experiences for our guests.

Your responsibilities will include:

- Assist in preparing and setting up event and meeting spaces, including handling heavy tables, chairs, and other equipment to ensure everything is in place for successful events.
- Tend bar and serve platters of food, ensuring a high standard of service and presentation to enhance the guest experience.
- Provide operational support in the service and delivery of food and beverages, maintaining efficiency and attention to detail.
- Exhibit a keen eye for detail in arranging dining setups, from buffet-style to fine dining, ensuring each setup meets our luxury standards.
- Polish cutlery to meet The Ritz-Carlton standards and ensure all miscellaneous items are prepared and ready for service.
- Build and strengthen relationships with guests, both new and returning, showcasing our legendary service to foster repeat business and future bookings.
- Support with event arrangements and contribute to creating unforgettable experiences that exceed guest expectations.
- Understand and anticipate guest requirements, delivering exceptional service throughout each interaction to enhance their experience.
- Collaborate with the banquets team on various operational tasks to ensure smooth event execution.

**About You**:

- Hold a current Responsible Service of Alcohol (RSA) certification.
- Have experience in a similar role within the hospitality industry.
- Possess valid working rights in Australia.
- Demonstrate eagerness to advance your career in the hospitality sector.
- Exhibit a proactive, driven, and energetic approach in a fast-paced environment.
- Bring smart solutions and a positive, can-do attitude to your role.
- Be open to develop into other various roles in the business

**Our Benefits**:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.