Insurance Customer Consultant

1 week ago

Sunshine Coast, Australia Chandler Macleod Full time

Chandler Macleod is currently seeking a highly motivated and results-oriented Call Centre Sales Consultant to join a dynamic team at one of Australia’s best-known insurers. As a Call Centre Sales Consultant, you will be responsible for responding to enquiries or ROIs from potential customers, promoting our products or services, and achieving sales targets.

**Responsibilities**:

- Make outbound calls using warm leads to potential customers with the goal of selling our products or services.
- Develop a deep understanding of our products or services to effectively communicate their value to customers.
- Build rapport with customers and establish strong relationships to ensure customer satisfaction and loyalty.
- Follow up on leads and inquiries generated through various channels.
- Meet or exceed sales targets on a consistent basis.
- Provide accurate and detailed information to customers about our products or services.
- Handle objections and resolve customer concerns in a professional and timely manner.
- Maintain thorough records of customer interactions and sales activities in the CRM system.
- Collaborate with team members and share best practices to improve overall sales performance.
- Stay up to date with product knowledge and industry trends.

**Requirements**:

- The willingness to work and a call centre sales or telemarketing environment.
- Excellent communication and interpersonal skills.
- an understanding persuasive and effective negotiation skills.
- Ability to work in a fast-paced and target-driven environment.
- Proficient computer skills and experience using software systems.
- Self-motivated and driven to achieve and exceed sales targets.
- Ability to handle objections and resolve customer concerns effectively.
- Strong time management and organizational skills.
- Ability to work well in a team and collaborate with others.
- Flexibility to work a varying roster between 7am - 7:30pm

**Benefits**:

- Great base salary and access to the commission structure.
- Opportunities for career growth and advancement within the company.
- Comprehensive training and ongoing support.
- Friendly and inclusive work environment.
- Employee benefits package, including great onsite facilities, modern workplace, and large open-plan workspace, casual approach to work attire.

**How to Apply**:
**Conditions to be met to be the successful applicant for this role**:

- ** You must be an Australian or New Zealand Citizen, or currently hold a Permanent Residency Visa to be successful for this role**:

- ** You must be willing to undergo a National Criminal History Check**:

- ** You must be willing to undergo a Credit History Check.

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