Field Service Technician

2 weeks ago

Brisbane, Australia World Mode Australia (iDA Australia) Full time

**Company Description**:
Join a leading global tech/machinery company specializing in cutting-edge printing and imaging solutions. Our client delivers innovative printers, plotters, and cutters, enabling businesses to create vibrant signage, têxtiles, labels, and visual communication materials. With a strong commitment to customer satisfaction and technical support, they provide reliable products and services to help businesses achieve their printing goals efficiently and effectively.

**Duties include**:

- Providing high level technical on-site support for the company products in the region as assigned;
- Resolving issues relating to software, hardware and configuration;
- Effectively analyzing issues and collecting necessary data to resolve support service requests;
- Working closely with other Service Technicians to resolve customer issues;
- Maintaining and keeping updated customers’ issues in a call tracking database;
- Participating in conference calls as necessary to resolve customers’ issues;
- Accomplishing department and organization mission by completing related results as necessary; and
- Other duties as directed by the Employer from time to time.

**Requirements**:

- Own your car and have driver’s license
- Educational background in mechanical engineering or electrical engineering

**Job Type**: Full-time

**Probation Period**: 6 months

**Base Salary**: $65,000.00-$75,000.00

**Car Allowance**: $15,000.00

**About World Mode Australia**:
At World Mode Australia, our mission is to match you with your dream job. As a subsidiary of World Mode Holdings Global, we work with clients throughout the APAC region. As a human resources and recruiting agency based in Sydney, Australia, we are dedicated to helping individuals like you find rewarding employment opportunities across various industries.

With a network of over 1500 clients, we have access to a wide range of exciting positions that could be a perfect fit for you. We understand that finding the right job goes beyond matching skills and qualifications. That's why we take the time to understand your unique aspirations, values, and career goals.

**Salary**: $65,000.00 - $75,000.00 per year

**Experience**:

- Service technician: 1 year (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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