Customer Service Officer

2 days ago

Newcastle, Australia Greater Bank Full time

**About the role**

We are seeking dynamic and motivated **Customer Service Officers** in the Newcastle and Lake Macquarie regions to join our team in a Greater Bank or Newcastle Permanent branch. These opportunities are **full-time and **part-time** positions, working within **38 hours per week (Monday to Friday)**.

Our **Customer Service Officers **are highly respected and valued. Their commitment and passion has made a huge contribution to the success of both Greater Bank and Newcastle Permanent. We are seeking individuals who share the same passion and will be just as committed to delivering the outstanding customer service for our customers.

**What will your key responsibilities include?**
- Act as first point of contact, positively interacting with customers and building strong personal relationships.
- Identifying customer needs and offering appropriate solutions with our comprehensive range of products and services.
- Strive towards achieving personal targets.
- Work collaboratively to contribute to team and corporate performance expectations.

**What are we looking for?**
- Previous retail customer service experience, ideally from banking, retail or hospitality industries.
- Cash handling experience with an eye for detail and accuracy.
- Friendly and engaging approach with customers to be able to quickly identify customer needs and promote appropriate products and services.
- Proficient computer skills, and the ability to learn new systems.
- Positive attitude, with the ability to respond well within fast paced environment.
- Being able to adapt, with a willingness to embrace ever present change.
- Ability to work in a small team, while always encouraging those around you.

**About us**

Greater Bank and Newcastle Permanent are part of NGM Group. We’ve been helping customers achieve their financial goals for generations. We are customer-owned, meaning we put our customers first. We offer outstanding service and a real commitment to the community.

**What can you expect from us?**

As part of the NGM Group, employees can take advantage of the following work perks:
**Health and wellbeing**; Fitness passport, corporate health insurance and annual flu vaccination.

**Lifestyle and giving back; **Hotel discounts, 14 weeks paid parental leave, two community volunteers days and three recreational leave days per year.

**Professional advancement; **recognition programs and employee referral program.

  • Customer Care Specialist

    12 hours ago

    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Customer Care Specialist** **Join the Service NSW team of talented, passionate people** **Customer Care Specialist** **Talent Pool** **Full-time 35 hours per week** **Location Contact Centres -Newcastle, Maitland, Gosford, Lithgow, Parramatta** **SNSW Grade 5** **Renumeration** - Package includes salary starting at $81,475 base plus superannuation and...

  • Customer Service Officer

    4 days ago

    Newcastle, Australia Greater Bank Full time

    **About the role - Customer Service Officer | Newcastle Region** We are seeking dynamic and motivated Customer Service Officers in in the **Newcastle/Lake Macquarie** region. **We have full time opportunities on offer.** **What we’re looking for** - Previous retail customer service experience - Demonstrated relationship and sales ability - Ability to...

  • Customer Service Officer

    4 days ago

    Newcastle, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service Officer

    4 days ago

    Newcastle, Australia Sandvik Full time

    Customer Service Officer Heatherbrae, NSW About Us: Our products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio and hold a...

  • Customer Service Officer

    12 hours ago

    Newcastle, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: Newcastle, NSW, AU, 2300- Req ID: 69679**Department of Communities and Justice** **Customer Service Officer** **1 x Temporary role and Talent Pool** - **Locations: Mayfield**: - **Employment type - Temporary to 30.06.2024**: - **Salary - $70,694 to $76,857 per annum plus super and leave loading**: - **4 **weeks annual...

  • Customer Service Officer

    3 weeks ago

    Newcastle, New South Wales, Australia Sandvik Full time

    Customer Service OfficerHeatherbrae, NSWAbout UsOur products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio and hold a strong...

  • Customer Service Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Sandvik Full time $60,000 - $90,000 per year

    Customer Service OfficerHeatherbrae, NSWAbout Us:Our products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio and hold a strong...

  • Customer Service Officer

    1 week ago

    Newcastle, Australia G&C Mutual Bank Full time

    Retail Banking - Small team environment - Busy and varied role **Your Organisation** Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future. Established in 1959, G&C Mutual Bank has grown to be one of Australia’s strongest customer-owned banks. Customer focussed and...

  • Customer Service Officer

    4 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    About the RoleBased at Heatherbrae, NSW, the Customer Service Officer will report to the National Sales Manager – Coal and work closely with Sales Managers and internal teams to ensure seamless service delivery. Your role will involve managing customer enquiries, processing orders, coordinating logistics, and supporting production to meet lead times and...

  • Customer Service Officer

    4 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    About the RoleBased at Heatherbrae, NSW, the Customer Service Officer will report to the National Sales Manager – Coal and work closely with Sales Managers and internal teams to ensure seamless service delivery. Your role will involve managing customer enquiries, processing orders, coordinating logistics, and supporting production to meet lead times and...