Customer Support Advisor

2 days ago

Hastings, Australia Brandt Tractor Full time

**Ready to start an exciting new sales opportunity with a leading business?**

Brandt has an opportunity for a Customer Support Adviser in Parts and Services to join our Hastings Branch.

**_About the role:_**
- Conduct outbound calls to existing and potential customer to offer information on Brandt parts, maintenance, and repair services.
- Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.
- Assist customers in identifying their parts and service needs accurately.
- Provide detailed information on Brandt parts, pricing, and service options.
- Collaborate with service team to schedule appointments and allocate resources efficiently.
- Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
- Maintain accurate records of customer interactions, orders, and service history in our CRM system.
- Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
- Stay update on the latest Brandt product releases, service offerings and industry trends.

**_About us:_**

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.

At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.

**_About you:_**
- Extensive knowledge of heavy equipment parts, operations and agriculture industry.
- Previous Sales experience in similar role preferred.
- Experience in building report and maintain positive relationships with customers.
- Results driven with focus on achieving sales targets.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Capability to travel within the territory and work flexible hours.
- A valid driver's license and clean driver's record are required.

**_What we offer:_**
- Attractive remuneration package
- Company Vehicle, Laptop and Phone
- Wok independently with the support of a team
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development
- Advancement Opportunities
- Employee Assistance Program

**ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW

  • Customer Advisor

    7 days ago

    Hastings, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- South East region - **Hastings Customer Advisor**: - **Monday to Friday ongoing**: - **Be supported to grow your career at NAB**: - **Make a genuine difference through the work you do** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on...

  • Customer Service

    3 days ago

    Hastings, Victoria, Australia Gallagher Full time $50,000 - $80,000 per year

    About GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day. Not only does our technology protect some of the world's highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families.With operations in New Zealand, Australia, Asia, Africa, USA, Canada,...

  • Hse Advisor Hastings

    7 days ago

    Hastings, Australia Opal. Full time

    **Thinking Careers. Discover Opal!** As part of the Nippon Paper Group, Opal is one of Australasia’s leading packaging and paper companies and we employ more than 4,000 team members across our operations. We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh...

  • Customer Service

    2 days ago

    Hastings, Australia Gallagher Full time

    **About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

  • Support Worker

    2 weeks ago

    Hastings, Australia Claro Aged Care and Disability Services Full time

    **About Us** Our name may be new, but we’re not. Collectively, we’ve been around for more than 30 years, with an established presence right across Australia as advocates of supported independent living, and a leading edge NDIS registered provider. We’ve combined the best of what we had to become Claro - the leading aged care and disability services...

  • High Salary: Support Worker

    5 days ago

    Hastings, Australia Zenitas Full time

    About Us Our name may be new, but we’re not. Collectively, we’ve been around for more than 30 years, with an established presence right across Australia as advocates of supported independent living, and a leading edge NDIS registered provider. We’ve combined the best of what we had to become Claro – the leading aged care and disability services...

  • Support Worker

    1 week ago

    Hastings VIC, Australia Claro Disability Services Full time $55,000 - $65,000 per year

    About UsOur name may be new, but we're not. Collectively, we've been around for more than 30 years, with an established presence right across Australia as advocates of supported independent living, and a leading edge NDIS registered provider.We've combined the best of what we had to become Claro – the leading aged care and disability services provider in...

  • Store Manager

    4 weeks ago

    Hastings, Australia The Reject Shop Full time

    Apply now Job no: 500511 Work type: Full time Location: Victoria Categories: Store Management Overview As a hands-on retail Store Manager, you will be responsible for leading a customer-focused team to ensure our customers receive exceptional service by setting the standard through personal interactions, actively addressing customer enquiries and resolving...

  • Sales Consultant

    7 days ago

    Hastings, Australia Brandt Tractor Full time

    **About the Company**: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Australia, New Zealand and Canada, Brandt is a global team with one shared purpose. Its mission is focused on enabling customer success by providing practical and reliable equipment solutions and support. Customers count...

  • Parts Manager

    4 weeks ago

    Hastings, Australia Brandt Tractor Full time

    ARE YOU LOOKING FOR THE NEXT STEP IN YOUR CAREER? Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It/'s our mission to enable our customer/'s success by providing practical and reliable equipment solutions and...