Service Coordinator

2 weeks ago

Hunter Valley, Australia Bolton Clarke Full time

$15,900 Salary packaging + $2,650 meal & entertainment allowance
- Australia's Employer of Choice Winners 2023 and 2024
- Life | Work Balance Monday - Friday 8am to 4pm

Our Service Coordinators ensure our client's needs are met through the effective scheduling & coordination of services. This role delivers results through strong stakeholder relationships and good time management.

**A week in the life of your new role**
- Responding to client requests and arranging at home care support and services on their behalf
- Receiving calls from our Customer Service Centre and providing support in a timely manner. All calls in NSW come through our Parramatta site.
- Developing and maintaining relationships with clients and/or their carers.
- Developing and maintaining relationships with service providers to ensure service coordination and all relevant client information is recorded accurately.
- Maintaining accurate documentation and updating in any changes in our client management system.

**Experince and other prerequisites required**
- Prior community, medical or administrational experience highly desirable
- A passionate, customer focused approach to supporting older people to remain living at home
- Excellent organisational and time management skills and ability to work within limited time frames
- Police Check (dated within the last 3 years)
- Willing to obtain annual flu vaccinations
- Evidence of Covid 19 vaccinations
- Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work._

**Our Benefits**
Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:
Bolton Clarke has been selected as an Employer of Choice in The Australian Business Awards 2024
- Work life balance - No Nights or weekends
- A work culture that values you and invests in your career
- Salary packaging options and tax benefits of up to $15,900 plus additional $2650 in entertainment per year
- Mobile phone, laptop and uniforms provided
- Options for additional purchased leave
- Employee Assistance Program for staff and their families
- Private health insurance discounts
- Flight Centre Travel Club holiday deals

**About Bolton Clarke**
Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885.

Today, our exceptional teams support more than 130,000 people to live independently at home and across our 39 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating, and supporting older Australians to live and age positively.
***
**How to Apply

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