Casual Administration Officer

3 days ago

Melbourne, Australia Supreme Court Full time

Location: Melbourne | CBD

Job type: Casual

Organisation: Supreme Court

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: VG/C00414DR
- Perform first-level support for documents, requests, and enquiries logged to the administration service team channels using existing knowledge databases
- Ensure that all documents, requests, and inquiries are logged into the designated service management tool with the required level of detail to meet key performance measures

The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.

The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery.

Funds in Court (FIC) is a division of the Supreme Court of Victoria that assists the Senior Master to administer the funds held in Court. The Senior Master is supported by the FIC Judicial Registrar.

**About the Role**

The Administrative Officer supports a critical function of Funds in Court as FICs' first point of contact for all document processing, which is received both physically and electronically. The Administrative Officer's responsibility is to process incoming documents, prioritise their importance, tag the record with relevant information, match it to the correct business area, and log the document into the FICs case management system for processing.

Key accoutabilities include:

- Performing first-level support for documents, requests, and enquiries logged to the administration service team channels using existing knowledge databases.
- Ensuring that all documents, requests, and inquiries are logged into the designated service management tool with the required level of detail to meet key performance measures.
- Ensuring that the distribution of documents is matched to the appropriate FIC business areas and staff for further processing.
- Providing an overall positive administration service desk experience.

**About You**
- Demonstrated experience providing administrative or operational support
- Ability to deliver high-quality, professional, customer focussed, administrative services
- Ability to maintain a high-level of accuracy and confidentiality

**How to apply**
- resume
- a short cover letter

**Other information**
- This is a casual position paying $33.68 per hour plus superannuation._

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

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