Business Improvement Manager

**Do you want a high-flying corporate career working for the world’s largest air services provider, based on the beautiful Gold Coast?**

An exciting opportunity exists for an experienced project manager to join our Head Office in Broadbeach in the newly created role of **Business Improvement Manager.**

Reporting directly to our Chief Executive Officer, this role will deliver real change improvement across our Australia brand portfolio of dnata catering & retail, snapfresh, and marhaba.

In this role, you will be a key player in developing and implementing the strategic projects collaborating with key stakeholders to ensure optimisation and alignment across the business to drive long term success.

**What are your responsibilities?**
- Develop business improvement strategy of dnata C&R by continually reviewing both the strategic and operational practices and processes, identifying more innovative, efficient, practical, and productive ways of conducting the business, including but not limited to resource/equipment planning, financial analysis, long-term planning, operations, and other related issues.
- Drive operational efficiency by identifying/adapting key operational indicators using a data driven approach to optimise processes and procedures.
- Support the leadership team to develop business strategy, identify priority projects and identify performance improvement opportunities resulting in measurable change.
- Ensure each project meet business requirements and that anticipated benefits are realised within time, cost, scope, and budget.
- Prioritisation of strategic initiatives with clearly defined project standards and processes relating to governance, documentation, reporting and delivery and well defined and maintained.
- Review project deliverables and implement standards to improve quality and business capabilities.
- Manage defined project portfolio and liaise with cross functional stakeholders to ensure engagement and communication of key project deliverables.
- Develop and deliver industry best practices to enhance operational effectiveness.
- Review, design, implement and maintain strategic productivity improvements.
- Provide direction and support to business units to developer business improvement initiatives.

For a full list of your key responsibilities, please refer to the role description attached to this advertisement.

**What do you need to be successful in securing this role?**
- You will have an unwavering passion for project management and be a go-getter with a winning mindset. We are playing to win.
- Bachelor of Project Management or similar certification would be preferred.
- Proven track record in managing multiple large-scale projects in a corporate setting is required.
- Excellent project management skills, including the ability to initiate projects, work independently and flexibly, build consensus among team members, manage competing priorities, and meet project deadlines.
- Proven success in the implementation and operationalisation of a strategic plan.
- Demonstrated ability to build positive and collaborative relationships with colleagues at all levels, and within a wide variety of disciplines.
- Strong financial and commercial understanding and focus.

**What’s in it for you?**
- Competitive six-figure salary.
- 5 weeks annual leave every year.
- Subsidised local car parking.
- Access to our corporate LinkedIn Learning account.
- Be part of a close knit and dedicated team that are committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.
- Monthly team celebrations and a gift card on your birthday.

**About Us**:
We are Australia’s largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world’s top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata - part of the Emirates Group - is one of the world’s largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Head to our Australian careers website:
and watch our short company video here:
**Does this role sound perfect for you? If so, we want to hear from you**

To start the journey of joining our corporate team, click the link below and upload your resume and a cover letter that outlines your suitability for the role.