Cybersecurity SOC Analyst

**When you join Verizon**: You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. **What you'll be doing...** Verizon is a Fortune 500 company and takes pride in servicing 99% of Fortune 500 companies as well as Government Agencies around the world. In Canberra, we run two key business units - the Government Security Operations Centre (GSOC) and Advanced Security Operations Centre (ASOC), providing services to customers who rely on Verizon to provide 24x7 security analytics to defend their critical infrastructure. This role requires you to work on a hybrid working model and participate in a 24 hour / 365 day a year work roster, including public holidays, nights and weekends with appropriate shift allowances applied. This is a great entry level role to kick start your career in Cyber Security. Key Responsibilities: - Active real-time “eyes-on-glass” security monitoring of customer SIEMs for security alerts, - Security alert investigation and triage within agreed SLAs, - Alert escalation to Incident Response teams, - ITSM ticket generation and management of the “Detect” component of the incident lifecycle (NIST), - Threat Hunting - Maturity Model Level I - hunting for indicators of compromise (known IOCs), - Incoming 1300 number call handling, - Identifying patterns and problems and bringing these to the attention of the appropriate stakeholders, - Coordinating with Tier 2/3 analysts, Senior SIEM Engineers, management, customers and other stakeholders, providing feedback on operations and contributing to continuous improvement of security operations, and - Contributing to documentation and knowledge base articles. **What we are looking for** You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment. What you’ll need to have - An associate degree or one or more years of relevant working experience. - One or more years of experience in a technical IT role, with cyber security experience being highly regarded. - A current AUS NV1 security clearance. - Willingness to work on a 24x7 shifting schedule. Even better if you have one or more of the following - A degree in Cybersecurity. - One or more recognized industry certifications in Cyber Security. - Strong communication skills and the ability to engage with customers. **Acknowledgement of Country...** Verizon acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to lands, waters, and communities and pays respect to Aboriginal and Torres Strait Islander Elders, past and present. **Why Verizon?** As well as an attractive package, you can look forward to excellent prospects for career progression in our expanding business. We are a business that invests in its people. Verizon spends more than $275 million on employee training, development and tuition. Our work culture and drive for diversity have earned us various awards, to name a few - "Top 50 Employers list" by Equal Opportunity Magazine, "Top companies for Executive Women" by the National Association for Female Executives and Training magazine's "Hall of Fame". At Verizon we believe in embracing the diversity of our global workforce - our employees have different interests, experiences and skills that combine to foster an innovative and enriching culture. We recognize the need to offer flexible and varied working solutions to enable our people to reach their potential and strike the right balance between personal and work life. We leverage our innovative technology and communication solutions to connect us on a global scale, enabling collaborative working. **Where you’ll be working**: In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. **Scheduled Weekly Hours**: 38 **Diversity and Inclusion**: We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.