Cemetery Services Operator

Salary: $57,044 - $64,119 p.a. plus 11% Super
- Permanent/Full-Time
- 9-day Fortnight

**About the role**
This is a **permanent**, **full-time**, Monday to Friday 7.00 am to 4.00 pm position working **38 hours** per week. This position is located at the **Shoalhaven Memorial Gardens, Worrigee**.

**Duties**
Reporting directly to the Manager - Bereavement Services, the focus of this position is to:

- Communicate effectively with Funeral Directors, Clergy, families and visiting members of the public.
- Ensure works are completed in compliance with statutory regulations and Council’s policies and procedures.
- Undertake routine or prescribed standard procedures under mínimal supervision or direction.
- Participate in continuous improvement of work practices by contributing to team meetings and discussions and sharing information and techniques with other staff members and management.
- Work cooperatively within a team environment to ensure the delivery of respectful, dignified and customer focused service.

**Burials, Interments, or Immurements**
- Excavate and refill graves using plants, machines and/or hand tools.
- Lower coffins into graves as per Burial Procedures
- Grave maintenance including management of subsidence.
- Placement of memorial plaques and markers at graves
- Placement of ashes into walls and place plaques
- Attend interments into vaults and crypts.
- Assist in exhumations of bodies from graves in accordance with relevant legislation, policies, and procedures.
- Lift ashes from placements when required.

**Cremations**
- Ensure compliance with legislation, policies, and procedures during each step of process.
- Operate high temperature furnaces.
- Process the ashes or cremated human remains.

**Grounds and buildings maintenance**
- Maintain cemetery grounds to required standard to ensure compliance with Cemetery licensing requirements.
- Mow, whipper snip and otherwise ensure tidy presentation of lawns or grass in all grounds under care and control of Council’s Bereavement Services Unit
- Perform gardening responsibilities including weeding, planting, pruning and other associated tasks using a variety of hand, powered, self-propelled and ride-on gardening equipment.
- Carry out minor asset, building and infrastructure maintenance, repair and construction as requested.

On call - Being available to be on-call and complete reasonable overtime is a requirement of this position.

**Skills & Experience**
To be successful in the position, you will be/ possess:

- MR Drivers Licence
- Demonstrated experience operating excavator and/or skid steer
- Current NSW WorkCover accredited First Aid Certificate
- Current NSW WorkCover Construction Induction Certificate (White Card)
- Demonstrated understanding of and commitment to WHS principles and practices
- Ability and willingness to undertake physical manual work
- Demonstrated effective time management and prioritisation skills with the ability to balance competing workloads and deliver within deadlines
- Proof of Australian residency or citizenship, or authority to work in Australia (visa)

Council requires applicants for this position to undergo a National Criminal History Check during the recruitment process. This check will be at the expense of Council.

**About Shoalhaven City Council**
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

**Benefits**
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

- Generous Leave Entitlements
- Long Service Leave After 5 Years
- 9 Day Fortnight for Outdoor Staff
- Flexitime for Indoor Staff
- Remote Working Arrangements
- Fitness Passport
- Novated Lease Arrangements
- Discounted Private Health Insurance
- Training and Development Programs

**How to Apply**

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- Please list the relevant qualifications and experience you hold.
- What does customer service mean to you?
- Why do you want to work at Shoalhaven City Council?

**Contact**: Charmaine Schembri - Manager - Bereavement Services - 02 4429 5798